Robert McKee: Story: Substance, Structure, Style and The Principles of Screenwriting
James Bonnet: Stealing Fire from the Gods: A Dynamic New Story Model for Writers and Filmmakers
Steven Katz: Film Directing Shot by Shot : Visualizing from Concept to Screen
Judith Weston: Directing Actors: Creating Memorable Performances for Film & Television
Dov S-S Simens: From Reel to Deal: Everything You Need to Create a Successful Independent Film
Barbara Stanwyck: "We're both rotten!"
Fred MacMurray: "Yeah - only you're a little more rotten." - Double Indemnity (1944)
Those lines of dialogue from a classic film noir sum up the state of the two political parties in contemporary America. Both parties are rotten - how could they not be, given the complete infestation of the political system by corporate money on a scale that now requires a presidential candidate to raise upwards of a billion dollars to be competitive in the general election? Both parties are captives to corporate loot. The main reason the Democrats' health care bill will be a budget buster once it fully phases in is the Democrats' rank capitulation to corporate interests - no single-payer system, in order to mollify the insurers; and no negotiation of drug prices, a craven surrender to Big Pharma.
But both parties are not rotten in quite the same way. The Democrats have their share of machine politicians, careerists, corporate bagmen, egomaniacs and kooks. Nothing, however, quite matches the modern GOP.
To those millions of Americans who have finally begun paying attention to politics and watched with exasperation the tragicomedy of the debt ceiling extension, it may have come as a shock that the Republican Party is so full of lunatics. To be sure, the party, like any political party on earth, has always had its share of crackpots, like Robert K. Dornan or William E. Dannemeyer. But the crackpot outliers of two decades ago have become the vital center today: Steve King, Michele Bachman (now a leading presidential candidate as well), Paul Broun, Patrick McHenry, Virginia Foxx, Louie Gohmert, Allen West. The Congressional directory now reads like a casebook of lunacy.
It was this cast of characters and the pernicious ideas they represent that impelled me to end a nearly 30-year career as a professional staff member on Capitol Hill. A couple of months ago, I retired; but I could see as early as last November that the Republican Party would use the debt limit vote, an otherwise routine legislative procedure that has been used 87 times since the end of World War II, in order to concoct an entirely artificial fiscal crisis. Then, they would use that fiscal crisis to get what they wanted, by literally holding the US and global economies as hostages.
The debt ceiling extension is not the only example of this sort of political terrorism. Republicans were willing to lay off 4,000 Federal Aviation Administration (FAA) employees, 70,000 private construction workers and let FAA safety inspectors work without pay, in fact, forcing them to pay for their own work-related travel - how prudent is that? - in order to strong arm some union-busting provisions into the FAA reauthorization.
Everyone knows that in a hostage situation, the reckless and amoral actor has the negotiating upper hand over the cautious and responsible actor because the latter is actually concerned about the life of the hostage, while the former does not care. This fact, which ought to be obvious, has nevertheless caused confusion among the professional pundit class, which is mostly still stuck in the Bob Dole era in terms of its orientation. For instance, Ezra Klein wrote of his puzzlement over the fact that while House Republicans essentially won the debt ceiling fight, enough of them were sufficiently dissatisfied that they might still scuttle the deal. Of course they might - the attitude of many freshman Republicans to national default was "bring it on!"
It should have been evident to clear-eyed observers that the Republican Party is becoming less and less like a traditional political party in a representative democracy and becoming more like an apocalyptic cult, or one of the intensely ideological authoritarian parties of 20th century Europe. This trend has several implications, none of them pleasant.
In his "Manual of Parliamentary Practice," Thomas Jefferson wrote that it is less important that every rule and custom of a legislature be absolutely justifiable in a theoretical sense, than that they should be generally acknowledged and honored by all parties. These include unwritten rules, customs and courtesies that lubricate the legislative machinery and keep governance a relatively civilized procedure. The US Senate has more complex procedural rules than any other legislative body in the world; many of these rules are contradictory, and on any given day, the Senate parliamentarian may issue a ruling that contradicts earlier rulings on analogous cases.
The only thing that can keep the Senate functioning is collegiality and good faith. During periods of political consensus, for instance, the World War II and early post-war eras, the Senate was a "high functioning" institution: filibusters were rare and the body was legislatively productive. Now, one can no more picture the current Senate producing the original Medicare Act than the old Supreme Soviet having legislated the Bill of Rights.
Far from being a rarity, virtually every bill, every nominee for Senate confirmation and every routine procedural motion is now subject to a Republican filibuster. Under the circumstances, it is no wonder that Washington is gridlocked: legislating has now become war minus the shooting, something one could have observed 80 years ago in the Reichstag of the Weimar Republic. As Hannah Arendt observed, a disciplined minority of totalitarians can use the instruments of democratic government to undermine democracy itself.
John P. Judis sums up the modern GOP this way:
"Over the last four decades, the Republican Party has transformed from a loyal opposition into an insurrectionary party that flouts the law when it is in the majority and threatens disorder when it is the minority. It is the party of Watergate and Iran-Contra, but also of the government shutdown in 1995 and the impeachment trial of 1999. If there is an earlier American precedent for today's Republican Party, it is the antebellum Southern Democrats of John Calhoun who threatened to nullify, or disregard, federal legislation they objected to and who later led the fight to secede from the union over slavery."
A couple of years ago, a Republican committee staff director told me candidly (and proudly) what the method was to all this obstruction and disruption. Should Republicans succeed in obstructing the Senate from doing its job, it would further lower Congress's generic favorability rating among the American people. By sabotaging the reputation of an institution of government, the party that is programmatically against government would come out the relative winner.
A deeply cynical tactic, to be sure, but a psychologically insightful one that plays on the weaknesses both of the voting public and the news media. There are tens of millions of low-information voters who hardly know which party controls which branch of government, let alone which party is pursuing a particular legislative tactic. These voters' confusion over who did what allows them to form the conclusion that "they are all crooks," and that "government is no good," further leading them to think, "a plague on both your houses" and "the parties are like two kids in a school yard." This ill-informed public cynicism, in its turn, further intensifies the long-term decline in public trust in government that has been taking place since the early 1960s - a distrust that has been stoked by Republican rhetoric at every turn ("Government is the problem," declared Ronald Reagan in 1980).
The media are also complicit in this phenomenon. Ever since the bifurcation of electronic media into a more or less respectable "hard news" segment and a rabidly ideological talk radio and cable TV political propaganda arm, the "respectable" media have been terrified of any criticism for perceived bias. Hence, they hew to the practice of false evenhandedness. Paul Krugman has skewered this tactic as being the "centrist cop-out." "I joked long ago," he says, "that if one party declared that the earth was flat, the headlines would read 'Views Differ on Shape of Planet.'"
Inside-the-Beltway wise guy Chris Cillizza merely proves Krugman right in his Washington Post analysis of "winners and losers" in the debt ceiling impasse. He wrote that the institution of Congress was a big loser in the fracas, which is, of course, correct, but then he opined: "Lawmakers - bless their hearts - seem entirely unaware of just how bad they looked during this fight and will almost certainly spend the next few weeks (or months) congratulating themselves on their tremendous magnanimity." Note how the pundit's ironic deprecation falls like the rain on the just and unjust alike, on those who precipitated the needless crisis and those who despaired of it. He seems oblivious that one side - or a sizable faction of one side - has deliberately attempted to damage the reputation of Congress to achieve its political objectives.
This constant drizzle of "there the two parties go again!" stories out of the news bureaus, combined with the hazy confusion of low-information voters, means that the long-term Republican strategy of undermining confidence in our democratic institutions has reaped electoral dividends. The United States has nearly the lowest voter participation among Western democracies; this, again, is a consequence of the decline of trust in government institutions - if government is a racket and both parties are the same, why vote? And if the uninvolved middle declines to vote, it increases the electoral clout of a minority that is constantly being whipped into a lather by three hours daily of Rush Limbaugh or Fox News. There were only 44 million Republican voters in the 2010 mid-term elections, but they effectively canceled the political results of the election of President Obama by 69 million voters.
This tactic of inducing public distrust of government is not only cynical, it is schizophrenic. For people who profess to revere the Constitution, it is strange that they so caustically denigrate the very federal government that is the material expression of the principles embodied in that document. This is not to say that there is not some theoretical limit to the size or intrusiveness of government; I would be the first to say there are such limits, both fiscal and Constitutional. But most Republican officeholders seem strangely uninterested in the effective repeal of Fourth Amendment protections by the Patriot Act, the weakening of habeas corpus and self-incrimination protections in the public hysteria following 9/11 or the unpalatable fact that the United States has the largest incarcerated population of any country on earth. If anything, they would probably opt for more incarcerated persons, as imprisonment is a profit center for the prison privatization industry, which is itself a growth center for political contributions to these same politicians.[1] Instead, they prefer to rail against those government programs that actually help people. And when a program is too popular to attack directly, like Medicare or Social Security, they prefer to undermine it by feigning an agonized concern about the deficit. That concern, as we shall see, is largely fictitious.
Undermining Americans' belief in their own institutions of self-government remains a prime GOP electoral strategy. But if this technique falls short of producing Karl Rove's dream of 30 years of unchallengeable one-party rule (as all such techniques always fall short of achieving the angry and embittered true believer's New Jerusalem), there are other even less savory techniques upon which to fall back. Ever since Republicans captured the majority in a number of state legislatures last November, they have systematically attempted to make it more difficult to vote: by onerous voter ID requirements (in Wisconsin, Republicans have legislated photo IDs while simultaneously shutting Department of Motor Vehicles (DMV) offices in Democratic constituencies while at the same time lengthening the hours of operation of DMV offices in GOP constituencies); by narrowing registration periods; and by residency requirements that may disenfranchise university students.
This legislative assault is moving in a diametrically opposed direction to 200 years of American history, when the arrow of progress pointed toward more political participation by more citizens. Republicans are among the most shrill in self-righteously lecturing other countries about the wonders of democracy; exporting democracy (albeit at the barrel of a gun) to the Middle East was a signature policy of the Bush administration. But domestically, they don't want those people voting.
You can probably guess who those people are. Above all, anyone not likely to vote Republican. As Sarah Palin would imply, the people who are not Real Americans. Racial minorities. Immigrants. Muslims. Gays. Intellectuals. Basically, anyone who doesn't look, think, or talk like the GOP base. This must account, at least to some degree, for their extraordinarily vitriolic hatred of President Obama. I have joked in the past that the main administration policy that Republicans object to is Obama's policy of being black.[2] Among the GOP base, there is constant harping about somebody else, some "other," who is deliberately, assiduously and with malice aforethought subverting the Good, the True and the Beautiful: Subversives. Commies. Socialists. Ragheads. Secular humanists. Blacks. Fags. Feminazis. The list may change with the political needs of the moment, but they always seem to need a scapegoat to hate and fear.
It is not clear to me how many GOP officeholders believe this reactionary and paranoid claptrap. I would bet that most do not. But they cynically feed the worst instincts of their fearful and angry low-information political base with a nod and a wink. During the disgraceful circus of the "birther" issue, Republican politicians subtly stoked the fires of paranoia by being suggestively equivocal - "I take the president at his word" - while never unambiguously slapping down the myth. John Huntsman was the first major GOP figure forthrightly to refute the birther calumny - albeit after release of the birth certificate.
I do not mean to place too much emphasis on racial animus in the GOP. While it surely exists, it is also a fact that Republicans think that no Democratic president could conceivably be legitimate. Republicans also regarded Bill Clinton as somehow, in some manner, twice fraudulently elected (well do I remember the elaborate conspiracy theories that Republicans traded among themselves). Had it been Hillary Clinton, rather than Barack Obama, who had been elected in 2008, I am certain we would now be hearing, in lieu of the birther myths, conspiracy theories about Vince Foster's alleged murder.
The reader may think that I am attributing Svengali-like powers to GOP operatives able to manipulate a zombie base to do their bidding. It is more complicated than that. Historical circumstances produced the raw material: the deindustrialization and financialization of America since about 1970 has spawned an increasingly downscale white middle class - without job security (or even without jobs), with pensions and health benefits evaporating and with their principal asset deflating in the collapse of the housing bubble. Their fears are not imaginary; their standard of living is shrinking.
What do the Democrats offer these people? Essentially nothing. Democratic Leadership Council-style "centrist" Democrats were among the biggest promoters of disastrous trade deals in the 1990s that outsourced jobs abroad: NAFTA, World Trade Organization, permanent most-favored-nation status for China. At the same time, the identity politics/lifestyle wing of the Democratic Party was seen as a too illegal immigrant-friendly by downscaled and outsourced whites.[3]
While Democrats temporized, or even dismissed the fears of the white working class as racist or nativist, Republicans went to work. To be sure, the business wing of the Republican Party consists of the most energetic outsourcers, wage cutters and hirers of sub-minimum wage immigrant labor to be found anywhere on the globe. But the faux-populist wing of the party, knowing the mental compartmentalization that occurs in most low-information voters, played on the fears of that same white working class to focus their anger on scapegoats that do no damage to corporations' bottom lines: instead of raising the minimum wage, let's build a wall on the Southern border (then hire a defense contractor to incompetently manage it). Instead of predatory bankers, it's evil Muslims. Or evil gays. Or evil abortionists.
How do they manage to do this? Because Democrats ceded the field. Above all, they do not understand language. Their initiatives are posed in impenetrable policy-speak: the Patient Protection and Affordable Care Act. The what? - can anyone even remember it? No wonder the pejorative "Obamacare" won out. Contrast that with the Republicans' Patriot Act. You're a patriot, aren't you? Does anyone at the GED level have a clue what a Stimulus Bill is supposed to be? Why didn't the White House call it the Jobs Bill and keep pounding on that theme?
You know that Social Security and Medicare are in jeopardy when even Democrats refer to them as entitlements. "Entitlement" has a negative sound in colloquial English: somebody who is "entitled" selfishly claims something he doesn't really deserve. Why not call them "earned benefits," which is what they are because we all contribute payroll taxes to fund them? That would never occur to the Democrats. Republicans don't make that mistake; they are relentlessly on message: it is never the "estate tax," it is the "death tax." Heaven forbid that the Walton family should give up one penny of its $86-billion fortune. All of that lucre is necessary to ensure that unions be kept out of Wal-Mart, that women employees not be promoted and that politicians be kept on a short leash.
It was not always thus. It would have been hard to find an uneducated farmer during the depression of the 1890s who did not have a very accurate idea about exactly which economic interests were shafting him. An unemployed worker in a breadline in 1932 would have felt little gratitude to the Rockefellers or the Mellons. But that is not the case in the present economic crisis. After a riot of unbridled greed such as the world has not seen since the conquistadors' looting expeditions and after an unprecedented broad and rapid transfer of wealth upward by Wall Street and its corporate satellites, where is the popular anger directed, at least as depicted in the media? At "Washington spending" - which has increased primarily to provide unemployment compensation, food stamps and Medicaid to those economically damaged by the previous decade's corporate saturnalia. Or the popular rage is harmlessly diverted against pseudo-issues: death panels, birtherism, gay marriage, abortion, and so on, none of which stands to dent the corporate bottom line in the slightest.
Thus far, I have concentrated on Republican tactics, rather than Republican beliefs, but the tactics themselves are important indicators of an absolutist, authoritarian mindset that is increasingly hostile to the democratic values of reason, compromise and conciliation. Rather, this mindset seeks polarizing division (Karl Rove has been very explicit that this is his principal campaign strategy), conflict and the crushing of opposition.
As for what they really believe, the Republican Party of 2011 believes in three principal tenets I have laid out below. The rest of their platform one may safely dismiss as window dressing:
1. The GOP cares solely and exclusively about its rich contributors. The party has built a whole catechism on the protection and further enrichment of America's plutocracy. Their caterwauling about deficit and debt is so much eyewash to con the public. Whatever else President Obama has accomplished (and many of his purported accomplishments are highly suspect), his $4-trillion deficit reduction package did perform the useful service of smoking out Republican hypocrisy. The GOP refused, because it could not abide so much as a one-tenth of one percent increase on the tax rates of the Walton family or the Koch brothers, much less a repeal of the carried interest rule that permits billionaire hedge fund managers to pay income tax at a lower effective rate than cops or nurses. Republicans finally settled on a deal that had far less deficit reduction - and even less spending reduction! - than Obama's offer, because of their iron resolution to protect at all costs our society's overclass.
Republicans have attempted to camouflage their amorous solicitude for billionaires with a fog of misleading rhetoric. John Boehner is fond of saying, "we won't raise anyone's taxes," as if the take-home pay of an Olive Garden waitress were inextricably bound up with whether Warren Buffett pays his capital gains as ordinary income or at a lower rate. Another chestnut is that millionaires and billionaires are "job creators." US corporations have just had their most profitable quarters in history; Apple, for one, is sitting on $76 billion in cash, more than the GDP of most countries. So, where are the jobs?
Another smokescreen is the "small business" meme, since standing up for Mom's and Pop's corner store is politically more attractive than to be seen shilling for a megacorporation. Raising taxes on the wealthy will kill small business' ability to hire; that is the GOP dirge every time Bernie Sanders or some Democrat offers an amendment to increase taxes on incomes above $1 million. But the number of small businesses that have a net annual income over a million dollars is de minimis, if not by definition impossible (as they would no longer be small businesses). And as data from the Center for Economic and Policy Research have shown, small businesses account for only 7.2 percent of total US employment, a significantly smaller share of total employment than in most Organisation for Economic Co-operation and Development (OECD) countries.
Likewise, Republicans have assiduously spread the myth that Americans are conspicuously overtaxed. But compared to other OECD countries, the effective rates of US taxation are among the lowest. In particular, they point to the top corporate income rate of 35 percent as being confiscatory Bolshevism. But again, the effective rate is much lower. Did GE pay 35 percent on 2010 profits of $14 billion? No, it paid zero.
When pressed, Republicans make up misleading statistics to "prove" that the America's fiscal burden is being borne by the rich and the rest of us are just freeloaders who don't appreciate that fact. "Half of Americans don't pay taxes" is a perennial meme. But what they leave out is that that statement refers to federal income taxes. There are millions of people who don't pay income taxes, but do contribute payroll taxes - among the most regressive forms of taxation. But according to GOP fiscal theology, payroll taxes don't count. Somehow, they have convinced themselves that since payroll taxes go into trust funds, they're not real taxes. Likewise, state and local sales taxes apparently don't count, although their effect on a poor person buying necessities like foodstuffs is far more regressive than on a millionaire.
All of these half truths and outright lies have seeped into popular culture via the corporate-owned business press. Just listen to CNBC for a few hours and you will hear most of them in one form or another. More important politically, Republicans' myths about taxation have been internalized by millions of economically downscale "values voters," who may have been attracted to the GOP for other reasons (which I will explain later), but who now accept this misinformation as dogma.
And when misinformation isn't enough to sustain popular support for the GOP's agenda, concealment is needed. One fairly innocuous provision in the Dodd-Frank financial reform bill requires public companies to make a more transparent disclosure of CEO compensation, including bonuses. Note that it would not limit the compensation, only require full disclosure. Republicans are hell-bent on repealing this provision. Of course; it would not serve Wall Street interests if the public took an unhealthy interest in the disparity of their own incomes as against that of a bank CEO. As Spencer Bachus, the Republican chairman of the House Financial Services Committee, says, "In Washington, the view is that the banks are to be regulated and my view is that Washington and the regulators are there to serve the banks."
2. They worship at the altar of Mars. While the me-too Democrats have set a horrible example of keeping up with the Joneses with respect to waging wars, they can never match GOP stalwarts such as John McCain or Lindsey Graham in their sheer, libidinous enthusiasm for invading other countries. McCain wanted to mix it up with Russia - a nuclear-armed state - during the latter's conflict with Georgia in 2008 (remember? - "we are all Georgians now," a slogan that did not, fortunately, catch on), while Graham has been persistently agitating for attacks on Iran and intervention in Syria. And these are not fringe elements of the party; they are the leading "defense experts," who always get tapped for the Sunday talk shows. About a month before Republicans began holding a gun to the head of the credit markets to get trillions of dollars of cuts, these same Republicans passed a defense appropriations bill that increased spending by $17 billion over the prior year's defense appropriation. To borrow Chris Hedges' formulation, war is the force that gives meaning to their lives.
A cynic might conclude that this militaristic enthusiasm is no more complicated than the fact that Pentagon contractors spread a lot of bribery money around Capitol Hill. That is true, but there is more to it than that. It is not necessarily even the fact that members of Congress feel they are protecting constituents' jobs. The wildly uneven concentration of defense contracts and military bases nationally means that some areas, like Washington, DC, and San Diego, are heavily dependent on Department of Defense (DOD) spending. But there are many more areas of the country whose net balance is negative: the citizenry pays more in taxes to support the Pentagon than it receives back in local contracts.
And the economic justification for Pentagon spending is even more fallacious when one considers that the $700 billion annual DOD budget creates comparatively few jobs. The days of Rosie the Riveter are long gone; most weapons projects now require very little touch labor. Instead, a disproportionate share is siphoned off into high-cost research and development (from which the civilian economy benefits little); exorbitant management expenditures, overhead and out-and-out padding; and, of course, the money that flows back into the coffers of political campaigns. A million dollars appropriated for highway construction would create two to three times as many jobs as a million dollars appropriated for Pentagon weapons procurement, so the jobs argument is ultimately specious.
Take away the cash nexus and there still remains a psychological predisposition toward war and militarism on the part of the GOP. This undoubtedly arises from a neurotic need to demonstrate toughness and dovetails perfectly with the belligerent tough-guy pose one constantly hears on right-wing talk radio. Militarism springs from the same psychological deficit that requires an endless series of enemies, both foreign and domestic.
The results of the last decade of unbridled militarism and the Democrats' cowardly refusal to reverse it[4], have been disastrous both strategically and fiscally. It has made the United States less prosperous, less secure and less free. Unfortunately, the militarism and the promiscuous intervention it gives rise to are only likely to abate when the Treasury is exhausted, just as it happened to the Dutch Republic and the British Empire.
3. Give me that old time religion. Pandering to fundamentalism is a full-time vocation in the GOP. Beginning in the 1970s, religious cranks ceased simply to be a minor public nuisance in this country and grew into the major element of the Republican rank and file. Pat Robertson's strong showing in the 1988 Iowa Caucus signaled the gradual merger of politics and religion in the party. The results are all around us: if the American people poll more like Iranians or Nigerians than Europeans or Canadians on questions of evolution versus creationism, scriptural inerrancy, the existence of angels and demons, and so forth, that result is due to the rise of the religious right, its insertion into the public sphere by the Republican Party and the consequent normalizing of formerly reactionary or quaint beliefs. Also around us is a prevailing anti-intellectualism and hostility to science; it is this group that defines "low-information voter" - or, perhaps, "misinformation voter."
The Constitution to the contrary notwithstanding, there is now a de facto religious test for the presidency: major candidates are encouraged (or coerced) to "share their feelings" about their "faith" in a revelatory speech; or, some televangelist like Rick Warren dragoons the candidates (as he did with Obama and McCain in 2008) to debate the finer points of Christology, with Warren himself, of course, as the arbiter. Politicized religion is also the sheet anchor of the culture wars. But how did the whole toxic stew of GOP beliefs - economic royalism, militarism and culture wars cum fundamentalism - come completely to displace an erstwhile civilized Eisenhower Republicanism?
It is my view that the rise of politicized religious fundamentalism (which is a subset of the decline of rational problem solving in America) may have been the key ingredient of the takeover of the Republican Party. For politicized religion provides a substrate of beliefs that rationalizes - at least in the minds of followers - all three of the GOP's main tenets.
Televangelists have long espoused the health-and-wealth/name-it-and-claim it gospel. If you are wealthy, it is a sign of God's favor. If not, too bad! But don't forget to tithe in any case. This rationale may explain why some economically downscale whites defend the prerogatives of billionaires.
The GOP's fascination with war is also connected with the fundamentalist mindset. The Old Testament abounds in tales of slaughter - God ordering the killing of the Midianite male infants and enslavement of the balance of the population, the divinely-inspired genocide of the Canaanites, the slaying of various miscreants with the jawbone of an ass - and since American religious fundamentalist seem to prefer the Old Testament to the New (particularly that portion of the New Testament known as the Sermon on the Mount), it is but a short step to approving war as a divinely inspired mission. This sort of thinking has led, inexorably, to such phenomena as Jerry Falwell once writing that God is Pro-War.
It is the apocalyptic frame of reference of fundamentalists, their belief in an imminent Armageddon, that psychologically conditions them to steer this country into conflict, not only on foreign fields (some evangelicals thought Saddam was the Antichrist and therefore a suitable target for cruise missiles), but also in the realm of domestic political controversy. It is hardly surprising that the most adamant proponent of the view that there was no debt ceiling problem was Michele Bachmann, the darling of the fundamentalist right. What does it matter, anyway, if the country defaults? - we shall presently abide in the bosom of the Lord.
Some liberal writers have opined that the different socio-economic perspectives separating the "business" wing of the GOP and the religious right make it an unstable coalition that could crack. I am not so sure. There is no fundamental disagreement on which direction the two factions want to take the country, merely how far in that direction they want to take it. The plutocrats would drag us back to the Gilded Age, the theocrats to the Salem witch trials. In any case, those consummate plutocrats, the Koch brothers, are pumping large sums of money into Michele Bachman's presidential campaign, so one ought not make too much of a potential plutocrat-theocrat split.
Thus, the modern GOP; it hardly seems conceivable that a Republican could have written the following:
"Should any political party attempt to abolish social security, unemployment insurance and eliminate labor laws and farm programs, you would not hear of that party again in our political history. There is a tiny splinter group, of course, that believes you can do these things. Among them are H. L. Hunt (you possibly know his background), a few other Texas oil millionaires and an occasional politician or business man from other areas. Their number is negligible and they are stupid." (That was President Eisenhower, writing to his brother Edgar in 1954.)
It is this broad and ever-widening gulf between the traditional Republicanism of an Eisenhower and the quasi-totalitarian cult of a Michele Bachmann that impelled my departure from Capitol Hill. It is not in my pragmatic nature to make a heroic gesture of self-immolation, or to make lurid revelations of personal martyrdom in the manner of David Brock. And I will leave a more detailed dissection of failed Republican economic policies to my fellow apostate Bruce Bartlett.
I left because I was appalled at the headlong rush of Republicans, like Gadarene swine, to embrace policies that are deeply damaging to this country's future; and contemptuous of the feckless, craven incompetence of Democrats in their half-hearted attempts to stop them. And, in truth, I left as an act of rational self-interest. Having gutted private-sector pensions and health benefits as a result of their embrace of outsourcing, union busting and "shareholder value," the GOP now thinks it is only fair that public-sector workers give up their pensions and benefits, too. Hence the intensification of the GOP's decades-long campaign of scorn against government workers. Under the circumstances, it is simply safer to be a current retiree rather than a prospective one.
If you think Paul Ryan and his Ayn Rand-worshipping colleagues aren't after your Social Security and Medicare, I am here to disabuse you of your naiveté.[5] They will move heaven and earth to force through tax cuts that will so starve the government of revenue that they will be "forced" to make "hard choices" - and that doesn't mean repealing those very same tax cuts, it means cutting the benefits for which you worked.
During the week that this piece was written, the debt ceiling fiasco reached its conclusion. The economy was already weak, but the GOP's disgraceful game of chicken roiled the markets even further. Foreigners could hardly believe it: Americans' own crazy political actions were destabilizing the safe-haven status of the dollar. Accordingly, during that same week, over one trillion dollars worth of assets evaporated on financial markets. Russia and China have stepped up their advocating that the dollar be replaced as the global reserve currency - a move as consequential and disastrous for US interests as any that can be imagined.
If Republicans have perfected a new form of politics that is successful electorally at the same time that it unleashes major policy disasters, it means twilight both for the democratic process and America's status as the world's leading power.
Footnotes:
[1] I am not exaggerating for effect. A law passed in 2010 by the Arizona legislature mandating arrest and incarceration of suspected illegal aliens was actually drafted by the American Legislative Exchange Council, a conservative business front group that drafts "model" legislation on behalf of its corporate sponsors. The draft legislation in question was written for the private prison lobby, which sensed a growth opportunity in imprisoning more people.
[2] I am not a supporter of Obama and object to a number of his foreign and domestic policies. But when he took office amid the greatest financial collapse in 80 years, I wanted him to succeed, so that the country I served did not fail. But already in 2009, Mitch McConnell, the Senate Republican leader, declared that his greatest legislative priority was - jobs for Americans? Rescuing the financial system? Solving the housing collapse? - no, none of those things. His top priority was to ensure that Obama should be a one-term president. Evidently Senator McConnell hates Obama more than he loves his country. Note that the mainstream media have lately been hailing McConnell as "the adult in the room," presumably because he is less visibly unstable than the Tea Party freshmen
[3] This is not a venue for immigrant bashing. It remains a fact that outsourcing jobs overseas, while insourcing sub-minimum wage immigrant labor, will exert downward pressure on US wages. The consequence will be popular anger, and failure to address that anger will result in a downward wage spiral and a breech of the social compact, not to mention a rise in nativism and other reactionary impulses. It does no good to claim that these economic consequences are an inevitable result of globalization; Germany has somehow managed to maintain a high-wage economy and a vigorous industrial base.
[4] The cowardice is not merely political. During the past ten years, I have observed that Democrats are actually growing afraid of Republicans. In a quirky and flawed, but insightful, little book, "Democracy and Populism: Fear and Hatred," John Lukacs concludes that the left fears, the right hates.
[5] The GOP cult of Ayn Rand is both revealing and mystifying. On the one hand, Rand's tough guy, every-man-for-himself posturing is a natural fit because it puts a philosophical gloss on the latent sociopathy so prevalent among the hard right. On the other, Rand exclaimed at every opportunity that she was a militant atheist who felt nothing but contempt for Christianity. Apparently, the ignorance of most fundamentalist "values voters" means that GOP candidates who enthuse over Rand at the same time they thump their Bibles never have to explain this stark contradiction. And I imagine a Democratic officeholder would have a harder time explaining why he named his offspring "Marx" than a GOP incumbent would in rationalizing naming his kid "Rand."
Tuesday, September 06, 2011 at 11:13 AM in Current Affairs, Marketing, Media | Permalink
Three men doing time in Israeli prisons recently appeared before a parole board consisting of a judge, a criminologist and a social worker. The three prisoners had completed at least two-thirds of their sentences, but the parole board granted freedom to only one of them. Guess which one:
Case 1 (heard at 8:50 a.m.): An Arab Israeli serving a 30-month sentence for fraud.
Case 2 (heard at 3:10 p.m.): A Jewish Israeli serving a 16-month sentence for assault.
Case 3 (heard at 4:25 p.m.): An Arab Israeli serving a 30-month sentence for fraud.
There was a pattern to the parole board’s decisions, but it wasn’t related to the men’s ethnic backgrounds, crimes or sentences. It was all about timing, as researchers discovered by analyzing more than 1,100 decisions over the course of a year. Judges, who would hear the prisoners’ appeals and then get advice from the other members of the board, approved parole in about a third of the cases, but the probability of being paroled fluctuated wildly throughout the day. Prisoners who appeared early in the morning received parole about 70 percent of the time, while those who appeared late in the day were paroled less than 10 percent of the time.
The odds favored the prisoner who appeared at 8:50 a.m. — and he did in fact receive parole. But even though the other Arab Israeli prisoner was serving the same sentence for the same crime — fraud — the odds were against him when he appeared (on a different day) at 4:25 in the afternoon. He was denied parole, as was the Jewish Israeli prisoner at 3:10 p.m, whose sentence was shorter than that of the man who was released. They were just asking for parole at the wrong time of day.
There was nothing malicious or even unusual about the judges’ behavior, which was reported earlier this year by Jonathan Levav of Stanford and Shai Danziger of Ben-Gurion University. The judges’ erratic judgment was due to the occupational hazard of being, as George W. Bush once put it, “the decider.” The mental work of ruling on case after case, whatever the individual merits, wore them down. This sort of decision fatigue can make quarterbacks prone to dubious choices late in the game and C.F.O.’s prone to disastrous dalliances late in the evening. It routinely warps the judgment of everyone, executive and nonexecutive, rich and poor — in fact, it can take a special toll on the poor. Yet few people are even aware of it, and researchers are only beginning to understand why it happens and how to counteract it.
Decision fatigue helps explain why ordinarily sensible people get angry at colleagues and families, splurge on clothes, buy junk food at the supermarket and can’t resist the dealer’s offer to rustproof their new car. No matter how rational and high-minded you try to be, you can’t make decision after decision without paying a biological price. It’s different from ordinary physical fatigue — you’re not consciously aware of being tired — but you’re low on mental energy. The more choices you make throughout the day, the harder each one becomes for your brain, and eventually it looks for shortcuts, usually in either of two very different ways. One shortcut is to become reckless: to act impulsively instead of expending the energy to first think through the consequences. (Sure, tweet that photo! What could go wrong?) The other shortcut is the ultimate energy saver: do nothing. Instead of agonizing over decisions, avoid any choice. Ducking a decision often creates bigger problems in the long run, but for the moment, it eases the mental strain. You start to resist any change, any potentially risky move — like releasing a prisoner who might commit a crime. So the fatigued judge on a parole board takes the easy way out, and the prisoner keeps doing time.
Decision fatigue is the newest discovery involving a phenomenon called ego depletion, a term coined by the social psychologist Roy F. Baumeister in homage to a Freudian hypothesis. Freud speculated that the self, or ego, depended on mental activities involving the transfer of energy. He was vague about the details, though, and quite wrong about some of them (like his idea that artists “sublimate” sexual energy into their work, which would imply that adultery should be especially rare at artists’ colonies). Freud’s energy model of the self was generally ignored until the end of the century, when Baumeister began studying mental discipline in a series of experiments, first at Case Western and then at Florida State University.
These experiments demonstrated that there is a finite store of mental energy for exerting self-control. When people fended off the temptation to scarf down M&M’s or freshly baked chocolate-chip cookies, they were then less able to resist other temptations. When they forced themselves to remain stoic during a tearjerker movie, afterward they gave up more quickly on lab tasks requiring self-discipline, like working on a geometry puzzle or squeezing a hand-grip exerciser. Willpower turned out to be more than a folk concept or a metaphor. It really was a form of mental energy that could be exhausted. The experiments confirmed the 19th-century notion of willpower being like a muscle that was fatigued with use, a force that could be conserved by avoiding temptation. To study the process of ego depletion, researchers concentrated initially on acts involving self-control — the kind of self-discipline popularly associated with willpower, like resisting a bowl of ice cream. They weren’t concerned with routine decision-making, like choosing between chocolate and vanilla, a mental process that they assumed was quite distinct and much less strenuous. Intuitively, the chocolate-vanilla choice didn’t appear to require willpower.
But then a postdoctoral fellow, Jean Twenge, started working at Baumeister’s laboratory right after planning her wedding. As Twenge studied the results of the lab’s ego-depletion experiments, she remembered how exhausted she felt the evening she and her fiancé went through the ritual of registering for gifts. Did they want plain white china or something with a pattern? Which brand of knives? How many towels? What kind of sheets? Precisely how many threads per square inch?
“By the end, you could have talked me into anything,” Twenge told her new colleagues. The symptoms sounded familiar to them too, and gave them an idea. A nearby department store was holding a going-out-of-business sale, so researchers from the lab went off to fill their car trunks with simple products — not exactly wedding-quality gifts, but sufficiently appealing to interest college students. When they came to the lab, the students were told they would get to keep one item at the end of the experiment, but first they had to make a series of choices. Would they prefer a pen or a candle? A vanilla-scented candle or an almond-scented one? A candle or a T-shirt? A black T-shirt or a red T-shirt? A control group, meanwhile — let’s call them the nondeciders — spent an equally long period contemplating all these same products without having to make any choices. They were asked just to give their opinion of each product and report how often they had used such a product in the last six months.
Afterward, all the participants were given one of the classic tests of self-control: holding your hand in ice water for as long as you can. The impulse is to pull your hand out, so self-discipline is needed to keep the hand underwater. The deciders gave up much faster; they lasted 28 seconds, less than half the 67-second average of the nondeciders. Making all those choices had apparently sapped their willpower, and it wasn’t an isolated effect. It was confirmed in other experiments testing students after they went through exercises like choosing courses from the college catalog.
For a real-world test of their theory, the lab’s researchers went into that great modern arena of decision making: the suburban mall. They interviewed shoppers about their experiences in the stores that day and then asked them to solve some simple arithmetic problems. The researchers politely asked them to do as many as possible but said they could quit at any time. Sure enough, the shoppers who had already made the most decisions in the stores gave up the quickest on the math problems. When you shop till you drop, your willpower drops, too.
Any decision, whether it’s what pants to buy or whether to start a war, can be broken down into what psychologists call the Rubicon model of action phases, in honor of the river that separated Italy from the Roman province of Gaul. When Caesar reached it in 49 B.C., on his way home after conquering the Gauls, he knew that a general returning to Rome was forbidden to take his legions across the river with him, lest it be considered an invasion of Rome. Waiting on the Gaul side of the river, he was in the “predecisional phase” as he contemplated the risks and benefits of starting a civil war. Then he stopped calculating and crossed the Rubicon, reaching the “postdecisional phase,” which Caesar defined much more felicitously: “The die is cast.”
The whole process could deplete anyone’s willpower, but which phase of the decision-making process was most fatiguing? To find out, Kathleen Vohs, a former colleague of Baumeister’s now at the University of Minnesota, performed an experiment using the self-service Web site of Dell Computers. One group in the experiment carefully studied the advantages and disadvantages of various features available for a computer — the type of screen, the size of the hard drive, etc. — without actually making a final decision on which ones to choose. A second group was given a list of predetermined specifications and told to configure a computer by going through the laborious, step-by-step process of locating the specified features among the arrays of options and then clicking on the right ones. The purpose of this was to duplicate everything that happens in the postdecisional phase, when the choice is implemented. The third group had to figure out for themselves which features they wanted on their computers and go through the process of choosing them; they didn’t simply ponder options (like the first group) or implement others’ choices (like the second group). They had to cast the die, and that turned out to be the most fatiguing task of all. When self-control was measured, they were the one who were most depleted, by far.
The experiment showed that crossing the Rubicon is more tiring than anything that happens on either bank — more mentally fatiguing than sitting on the Gaul side contemplating your options or marching on Rome once you’ve crossed. As a result, someone without Caesar’s willpower is liable to stay put. To a fatigued judge, denying parole seems like the easier call not only because it preserves the status quo and eliminates the risk of a parolee going on a crime spree but also because it leaves more options open: the judge retains the option of paroling the prisoner at a future date without sacrificing the option of keeping him securely in prison right now. Part of the resistance against making decisions comes from our fear of giving up options. The word “decide” shares an etymological root with “homicide,” the Latin word “caedere,” meaning “to cut down” or “to kill,” and that loss looms especially large when decision fatigue sets in.
Once you’re mentally depleted, you become reluctant to make trade-offs, which involve a particularly advanced and taxing form of decision making. In the rest of the animal kingdom, there aren’t a lot of protracted negotiations between predators and prey. To compromise is a complex human ability and therefore one of the first to decline when willpower is depleted. You become what researchers call a cognitive miser, hoarding your energy. If you’re shopping, you’re liable to look at only one dimension, like price: just give me the cheapest. Or you indulge yourself by looking at quality: I want the very best (an especially easy strategy if someone else is paying). Decision fatigue leaves you vulnerable to marketers who know how to time their sales, as Jonathan Levav, the Stanford professor, demonstrated in experiments involving tailored suits and new cars.
The idea for these experiments also happened to come in the preparations for a wedding, a ritual that seems to be the decision-fatigue equivalent of Hell Week. At his fiancée’s suggestion, Levav visited a tailor to have a bespoke suit made and began going through the choices of fabric, type of lining and style of buttons, lapels, cuffs and so forth.
“By the time I got through the third pile of fabric swatches, I wanted to kill myself,” Levav recalls. “I couldn’t tell the choices apart anymore. After a while my only response to the tailor became ‘What do you recommend?’ I just couldn’t take it.”
Levav ended up not buying any kind of bespoke suit (the $2,000 price made that decision easy enough), but he put the experience to use in a pair of experiments conducted with Mark Heitmann, then at Christian-Albrechts University in Germany; Andreas Herrmann, at the University of St. Gallen in Switzerland; and Sheena Iyengar, of Columbia. One involved asking M.B.A. students in Switzerland to choose a bespoke suit; the other was conducted at German car dealerships, where customers ordered options for their new sedans. The car buyers — and these were real customers spending their own money — had to choose, for instance, among 4 styles of gearshift knobs, 13 kinds of wheel rims, 25 configurations of the engine and gearbox and a palette of 56 colors for the interior.
As they started picking features, customers would carefully weigh the choices, but as decision fatigue set in, they would start settling for whatever the default option was. And the more tough choices they encountered early in the process — like going through those 56 colors to choose the precise shade of gray or brown — the quicker people became fatigued and settled for the path of least resistance by taking the default option. By manipulating the order of the car buyers’ choices, the researchers found that the customers would end up settling for different kinds of options, and the average difference totaled more than 1,500 euros per car (about $2,000 at the time). Whether the customers paid a little extra for fancy wheel rims or a lot extra for a more powerful engine depended on when the choice was offered and how much willpower was left in the customer.
Similar results were found in the experiment with custom-made suits: once decision fatigue set in, people tended to settle for the recommended option. When they were confronted early on with the toughest decisions — the ones with the most options, like the 100 fabrics for the suit — they became fatigued more quickly and also reported enjoying the shopping experience less.
Shopping can be especially tiring for the poor, who have to struggle continually with trade-offs. Most of us in America won’t spend a lot of time agonizing over whether we can afford to buy soap, but it can be a depleting choice in rural India. Dean Spears, an economist at Princeton, offered people in 20 villages in Rajasthan in northwestern India the chance to buy a couple of bars of brand-name soap for the equivalent of less than 20 cents. It was a steep discount off the regular price, yet even that sum was a strain for the people in the 10 poorest villages. Whether or not they bought the soap, the act of making the decision left them with less willpower, as measured afterward in a test of how long they could squeeze a hand grip. In the slightly more affluent villages, people’s willpower wasn’t affected significantly. Because they had more money, they didn’t have to spend as much effort weighing the merits of the soap versus, say, food or medicine.
Spears and other researchers argue that this sort of decision fatigue is a major — and hitherto ignored — factor in trapping people in poverty. Because their financial situation forces them to make so many trade-offs, they have less willpower to devote to school, work and other activities that might get them into the middle class. It’s hard to know exactly how important this factor is, but there’s no doubt that willpower is a special problem for poor people. Study after study has shown that low self-control correlates with low income as well as with a host of other problems, including poor achievement in school, divorce, crime, alcoholism and poor health. Lapses in self-control have led to the notion of the “undeserving poor” — epitomized by the image of the welfare mom using food stamps to buy junk food — but Spears urges sympathy for someone who makes decisions all day on a tight budget. In one study, he found that when the poor and the rich go shopping, the poor are much more likely to eat during the shopping trip. This might seem like confirmation of their weak character — after all, they could presumably save money and improve their nutrition by eating meals at home instead of buying ready-to-eat snacks like Cinnabons, which contribute to the higher rate of obesity among the poor. But if a trip to the supermarket induces more decision fatigue in the poor than in the rich — because each purchase requires more mental trade-offs — by the time they reach the cash register, they’ll have less willpower left to resist the Mars bars and Skittles. Not for nothing are these items called impulse purchases.
And this isn’t the only reason that sweet snacks are featured prominently at the cash register, just when shoppers are depleted after all their decisions in the aisles. With their willpower reduced, they’re more likely to yield to any kind of temptation, but they’re especially vulnerable to candy and soda and anything else offering a quick hit of sugar. While supermarkets figured this out a long time ago, only recently did researchers discover why.
The discovery was an accident resulting from a failed experiment at Baumeister’s lab. The researchers set out to test something called the Mardi Gras theory — the notion that you could build up willpower by first indulging yourself in pleasure, the way Mardi Gras feasters do just before the rigors of Lent. In place of a Fat Tuesday breakfast, the chefs in the lab at Florida State whipped up lusciously thick milkshakes for a group of subjects who were resting in between two laboratory tasks requiring willpower. Sure enough, the delicious shakes seemed to strengthen willpower by helping people perform better than expected on the next task. So far, so good. But the experiment also included a control group of people who were fed a tasteless concoction of low-fat dairy glop. It provided them with no pleasure, yet it produced similar improvements in self-control. The Mardi Gras theory looked wrong. Besides tragically removing an excuse for romping down the streets of New Orleans, the result was embarrassing for the researchers. Matthew Gailliot, the graduate student who ran the study, stood looking down at his shoes as he told Baumeister about the fiasco.
Baumeister tried to be optimistic. Maybe the study wasn’t a failure. Something had happened, after all. Even the tasteless glop had done the job, but how? If it wasn’t the pleasure, could it be the calories? At first the idea seemed a bit daft. For decades, psychologists had been studying performance on mental tasks without worrying much about the results being affected by dairy-product consumption. They liked to envision the human mind as a computer, focusing on the way it processed information. In their eagerness to chart the human equivalent of the computer’s chips and circuits, most psychologists neglected one mundane but essential part of the machine: the power supply. The brain, like the rest of the body, derived energy from glucose, the simple sugar manufactured from all kinds of foods. To establish cause and effect, researchers at Baumeister’s lab tried refueling the brain in a series of experiments involving lemonade mixed either with sugar or with a diet sweetener. The sugary lemonade provided a burst of glucose, the effects of which could be observed right away in the lab; the sugarless variety tasted quite similar without providing the same burst of glucose. Again and again, the sugar restored willpower, but the artificial sweetener had no effect. The glucose would at least mitigate the ego depletion and sometimes completely reverse it. The restored willpower improved people’s self-control as well as the quality of their decisions: they resisted irrational bias when making choices, and when asked to make financial decisions, they were more likely to choose the better long-term strategy instead of going for a quick payoff. The ego-depletion effect was even demonstrated with dogs in two studies by Holly Miller and Nathan DeWall at the University of Kentucky. After obeying sit and stay commands for 10 minutes, the dogs performed worse on self-control tests and were also more likely to make the dangerous decision to challenge another dog’s turf. But a dose of glucose restored their willpower.
Despite this series of findings, brain researchers still had some reservations about the glucose connection. Skeptics pointed out that the brain’s overall use of energy remains about the same regardless of what a person is doing, which doesn’t square easily with the notion of depleted energy affecting willpower. Among the skeptics was Todd Heatherton, who worked with Baumeister early in his career and eventually wound up at Dartmouth, where he became a pioneer of what is called social neuroscience: the study of links between brain processes and social behavior. He believed in ego depletion, but he didn’t see how this neural process could be caused simply by variations in glucose levels. To observe the process — and to see if it could be reversed by glucose — he and his colleagues recruited 45 female dieters and recorded images of their brains as they reacted to pictures of food. Next the dieters watched a comedy video while forcing themselves to suppress their laughter — a standard if cruel way to drain mental energy and induce ego depletion. Then they were again shown pictures of food, and the new round of brain scans revealed the effects of ego depletion: more activity in the nucleus accumbens, the brain’s reward center, and a corresponding decrease in the amygdala, which ordinarily helps control impulses. The food’s appeal registered more strongly while impulse control weakened — not a good combination for anyone on a diet. But suppose people in this ego-depleted state got a quick dose of glucose? What would a scan of their brains reveal?
The results of the experiment were announced in January, during Heatherton’s speech accepting the leadership of the Society for Personality and Social Psychology, the world’s largest group of social psychologists. In his presidential address at the annual meeting in San Antonio, Heatherton reported that administering glucose completely reversed the brain changes wrought by depletion — a finding, he said, that thoroughly surprised him. Heatherton’s results did much more than provide additional confirmation that glucose is a vital part of willpower; they helped solve the puzzle over how glucose could work without global changes in the brain’s total energy use. Apparently ego depletion causes activity to rise in some parts of the brain and to decline in others. Your brain does not stop working when glucose is low. It stops doing some things and starts doing others. It responds more strongly to immediate rewards and pays less attention to long-term prospects.
The discoveries about glucose help explain why dieting is a uniquely difficult test of self-control — and why even people with phenomenally strong willpower in the rest of their lives can have such a hard time losing weight. They start out the day with virtuous intentions, resisting croissants at breakfast and dessert at lunch, but each act of resistance further lowers their willpower. As their willpower weakens late in the day, they need to replenish it. But to resupply that energy, they need to give the body glucose. They’re trapped in a nutritional catch-22:
1. In order not to eat, a dieter needs willpower.
2. In order to have willpower, a dieter needs to eat.
As the body uses up glucose, it looks for a quick way to replenish the fuel, leading to a craving for sugar. After performing a lab task requiring self-control, people tend to eat more candy but not other kinds of snacks, like salty, fatty potato chips. The mere expectation of having to exert self-control makes people hunger for sweets. A similar effect helps explain why many women yearn for chocolate and other sugary treats just before menstruation: their bodies are seeking a quick replacement as glucose levels fluctuate. A sugar-filled snack or drink will provide a quick improvement in self-control (that’s why it’s convenient to use in experiments), but it’s just a temporary solution. The problem is that what we identify as sugar doesn’t help as much over the course of the day as the steadier supply of glucose we would get from eating proteins and other more nutritious foods.
The benefits of glucose were unmistakable in the study of the Israeli parole board. In midmorning, usually a little before 10:30, the parole board would take a break, and the judges would be served a sandwich and a piece of fruit. The prisoners who appeared just before the break had only about a 20 percent chance of getting parole, but the ones appearing right after had around a 65 percent chance. The odds dropped again as the morning wore on, and prisoners really didn’t want to appear just before lunch: the chance of getting parole at that time was only 10 percent. After lunch it soared up to 60 percent, but only briefly. Remember that Jewish Israeli prisoner who appeared at 3:10 p.m. and was denied parole from his sentence for assault? He had the misfortune of being the sixth case heard after lunch. But another Jewish Israeli prisoner serving the same sentence for the same crime was lucky enough to appear at 1:27 p.m., the first case after lunch, and he was rewarded with parole. It must have seemed to him like a fine example of the justice system at work, but it probably had more to do with the judge’s glucose levels.
It’s simple enough to imagine reforms for the parole board in Israel — like, say, restricting each judge’s shift to half a day, preferably in the morning, interspersed with frequent breaks for food and rest. But it’s not so obvious what to do with the decision fatigue affecting the rest of society. Even if we could all afford to work half-days, we would still end up depleting our willpower all day long, as Baumeister and his colleagues found when they went into the field in Würzburg in central Germany. The psychologists gave preprogrammed BlackBerrys to more than 200 people going about their daily routines for a week. The phones went off at random intervals, prompting the people to report whether they were currently experiencing some sort of desire or had recently felt a desire. The painstaking study, led by Wilhelm Hofmann, then at the University of Würzburg, collected more than 10,000 momentary reports from morning until midnight.
Desire turned out to be the norm, not the exception. Half the people were feeling some desire when their phones went off — to snack, to goof off, to express their true feelings to their bosses — and another quarter said they had felt a desire in the past half-hour. Many of these desires were ones that the men and women were trying to resist, and the more willpower people expended, the more likely they became to yield to the next temptation that came along. When faced with a new desire that produced some I-want-to-but-I-really-shouldn’t sort of inner conflict, they gave in more readily if they had already fended off earlier temptations, particularly if the new temptation came soon after a previously reported one.
The results suggested that people spend between three and four hours a day resisting desire. Put another way, if you tapped four or five people at any random moment of the day, one of them would be using willpower to resist a desire. The most commonly resisted desires in the phone study were the urges to eat and sleep, followed by the urge for leisure, like taking a break from work by doing a puzzle or playing a game instead of writing a memo. Sexual urges were next on the list of most-resisted desires, a little ahead of urges for other kinds of interactions, like checking Facebook. To ward off temptation, people reported using various strategies. The most popular was to look for a distraction or to undertake a new activity, although sometimes they tried suppressing it directly or simply toughing their way through it. Their success was decidedly mixed. They were pretty good at avoiding sleep, sex and the urge to spend money, but not so good at resisting the lure of television or the Web or the general temptation to relax instead of work.
We have no way of knowing how much our ancestors exercised self-control in the days before BlackBerrys and social psychologists, but it seems likely that many of them were under less ego-depleting strain. When there were fewer decisions, there was less decision fatigue. Today we feel overwhelmed because there are so many choices. Your body may have dutifully reported to work on time, but your mind can escape at any instant. A typical computer user looks at more than three dozen Web sites a day and gets fatigued by the continual decision making — whether to keep working on a project, check out TMZ, follow a link to YouTube or buy something on Amazon. You can do enough damage in a 10-minute online shopping spree to wreck your budget for the rest of the year.
The cumulative effect of these temptations and decisions isn’t intuitively obvious. Virtually no one has a gut-level sense of just how tiring it is to decide. Big decisions, small decisions, they all add up. Choosing what to have for breakfast, where to go on vacation, whom to hire, how much to spend — these all deplete willpower, and there’s no telltale symptom of when that willpower is low. It’s not like getting winded or hitting the wall during a marathon. Ego depletion manifests itself not as one feeling but rather as a propensity to experience everything more intensely. When the brain’s regulatory powers weaken, frustrations seem more irritating than usual. Impulses to eat, drink, spend and say stupid things feel more powerful (and alcohol causes self-control to decline further). Like those dogs in the experiment, ego-depleted humans become more likely to get into needless fights over turf. In making decisions, they take illogical shortcuts and tend to favor short-term gains and delayed costs. Like the depleted parole judges, they become inclined to take the safer, easier option even when that option hurts someone else.
“Good decision making is not a trait of the person, in the sense that it’s always there,” Baumeister says. “It’s a state that fluctuates.” His studies show that people with the best self-control are the ones who structure their lives so as to conserve willpower. They don’t schedule endless back-to-back meetings. They avoid temptations like all-you-can-eat buffets, and they establish habits that eliminate the mental effort of making choices. Instead of deciding every morning whether or not to force themselves to exercise, they set up regular appointments to work out with a friend. Instead of counting on willpower to remain robust all day, they conserve it so that it’s available for emergencies and important decisions.
“Even the wisest people won’t make good choices when they’re not rested and their glucose is low,” Baumeister points out. That’s why the truly wise don’t restructure the company at 4 p.m. They don’t make major commitments during the cocktail hour. And if a decision must be made late in the day, they know not to do it on an empty stomach. “The best decision makers,” Baumeister says, “are the ones who know when not to trust themselves.”
via www.nytimes.com
It is easy to get worked up over remakes and prequels and sequels these days, but it's also not terribly productive. This is the modern Hollywood film industry in the year 2011, and you can either accept that or you can rail against it, but either way, they're going to keep on doing business this way until there is a compelling reason for them to not do business this way.
I wrote about my experience at Comic-Con this summer with the "Prometheus" panel, and certainly I hope that film delivers something special when it is released next year. I am willing to walk into it open-minded, especially since it's not like the "Alien" franchise is this untouched, pristine thing. Any time your iconic creation has already been roughed up behind the bleachers by Paul "Show me on the teddy bear where he touched your favorite movie" W.S. Anderson, it's fair game for anyone. Besides, having Ridley Scott back in the world that he helped create in the original 1979 film is interesting, no doubt about it.
But that "helped create" is important, and something to consider today as the news breaks that once again, Ridley Scott is planning to revisit one of the SF worlds he was part of with a "follow-up" to "Blade Runner" being announced this morning. And while I'm a big fan of the 1982 film, I think the notion of any sequel or prequel in that world is a terrible one. Awful. Catastrophically bad.
The simple truth is that not all films are franchises, and not every narrative can support a sequel or a prequel. This disturbing idea that has taken hold that we need to wring every drop of creative juice out of any film that has ever attracted any audience of any size is, quite honestly, death. This is what the death throes of studio filmmaking look like, folks, and the only real or substantial thing that film fans can do is grab a bag of marshmallows to roast as the whole thing goes up in flames. People love to point at the occasional fluke like "Inception" as proof that the system isn't broken beyond repair, but the only reason that film happened was because Christopher Nolan made a remake, which convinced the studio he was responsible enough for them to trust him with a reboot, and then he made a sequel to his reboot that made a billion dollars. And for that, finally, they "rewarded" him with the opportunity to make something he wrote. That ended up making the studio some $800 million, which is great, and which guarantees him more freedom. So far, he's used that freedom to sign on to direct another sequel while producing, yes, another reboot. This is the guy film fans love to hold up as an example for how to do it right in Hollywood, but so far, what I see is a very good filmmaker who is still having to navigate the same blood-filled waters as everyone else. He does it well, certainly, but he's still stuck in the same box that other filmmakers are, and his work hasn't changed the system at all. If anything, he's given the studios more ammunition to prove that what they are doing is right. It works. It's the correct model to follow.
Ridley Scott may never set foot on a set for a "Blade Runner" follow-up. Signing a deal is one thing, while making the actual film is something totally different. There's a long way to go before that film is a real and tangible thing. And in that time, they may end up deciding not to ever roll film, something that's happened with plenty of in-development projects, particularly with things Ridley Scott has been attached to over the years. After all, I'm not sitting down this summer to a big-screen giant-budget version of "The Forever War," so just because he says he's going to direct something, that doesn't mean it will really get a greenlight.
With "Blade Runner," though, there is a special level of anxiety that the announcement brings. I've said before that the real problem with filmmakers who go back to continue screwing around with a film after it's been in release is that filmmakers often have no understanding of what it is that an audience loves about a film. Once you've released it, you have to stop touching it, because further adjustments could well erase the thing that made it important to someone. You could screw up a character or the timing of a sequence or a thematic point, and the various versions of "Blade Runner" perfectly highlight that problem. When I first got Internet access in 1994, I was amazed to find people in newsgroups debating ideas like "Was Deckard a replicant in 'Blade Runner'?," especially since I know from firsthand experience in 1982 that general audiences totally rejected the film. That ambiguity, and the way the film left room for interpretation, was one of the reasons it lingered so well. When Ridley Scott started playing around with the movie and adding new effects and tinkering with it after the brief release of the Workprint version, all of a sudden that ambiguity started getting a lot less ambiguous, and Scott seemed determined to answer the question for us. I found it infuriating, but at least I knew I still had the original version of the film to go back to. If Scott's planning to return to the world of the movie, I'm afraid of him creating something which will not just rob that first movie of any and all ambiguity, but which will make me wonder if what I saw in the original film was ever really there at all. He can't erase the original from existence, but he can absolutely destroy my interest in the narrative, and I'm afraid that when it comes to "Blade Runner," he's the last person I want to see playing around with that property.
Let's assume, though, that it will be brilliant and awesome and just as good as the first film. It still worries me deeply that this is the best job we can find for Sir Ridley Scott at this point in his career. He's created iconic images and characters and movies for 30-plus years, and the best Hollywood can come up with is, "Hey, want to do the exact same thing AGAIN?" It is a failure on every level. It would be one thing if some young filmmaker who grew up in love with "Blade Runner" managed to get into a position where he had a shot at adding something to that property, something substantial, and took it out of a genuine creative drive to play with this thing that inspired him. If Duncan Jones was the name attached this morning, my interest level would be higher because I know that Jones holds the first movie sacred and that he's had years to let it rattle around inside of him. I'm willing to bet that anything he made in that universe would feel organic and motivated by a genuine desire to tell a new story. The piece that ran on the LA Times today about how Ridley Scott ended up in the director's chair again pays lip service to the idea of Ridley as a storyteller, but the word that is the real subtext here is "BRANDING." And it doesn't even matter if "Blade Runner" was a box-office disaster in 1982, which it was. After all, there's a prequel to "The Thing" coming out this year, and last Christmas saw a sequel to "TRON" on the bigscreen, so obviously box-office failures in one decade are catnip to studio executives in another, all because of the legwork that real fans did in the decades in-between.
Maybe that's the real reason this rubs me so wrong. "Blade Runner" failed by every standard of business measurement. It was beaten senseless by critics at the time. But I was twelve years old, and I didn't care what critics said. I knew when I sat in that theater and saw that film that I loved it, and for years afterwards, any time it came up in conversation, I would find myself defending it to people who only knew it as a failure. The film's long ancillary life was driven by genuine love, by fans who passed it along, by people who refused to have their opinion determined by opening weekend numbers or by toy sales. And now, because of that love, because we kept the film alive long after even its own studio gave up on it, it has become this asset, a valuable widget, and Hollywood wants to make some money with it. And they are counting on those of us who love the original to carry the word. They hired Ridley Scott because they figure that makes them bulletproof. "You can't get upset! We got Ridley Scott back!"
But we can. And we are. And we don't want it. I am fatigued from all of this, and like everyone else, I've gotten to the point where I almost don't notice it. This past week, I had a meeting at a studio, and they brought up a film that they want to remake, a film I (A) love and (B) acknowledge isn't as good as I wish it was, and right away, I started thinking about what a great opportunity it is and how much fun it would be to get my hands on it and pull it apart and rebuild it the way I always wanted to see it done. And I acknowledge that having that meeting and writing this article in the same week makes me a rotten, rotten hypocrite. I'll chase that job, too. I want that job. And if I get it, I'm sure there will be many editorials about what a sell-out piece of crap I am for doing so. And you'll be right. It is blatantly hypocritical, and I know it. And even so, I still say I don't want Ridley Scott to return to "Blade Runner" for a prequel or a sequel or a requel or a reboot or a remagining or, frankly, anything. I just don't want him to do it. I don't want to see it. I don't want to cover it. I don't want to know it's out there.
I don't blame Alcon Entertainment for buying the rights. I'm sure they were able to produce numbers on a spreadsheet that justify the purchase. But this craven age is burning down my love of movies in general, and it is starting to get terrifying. I don't want to spend the next decade of my life feeling this way, but I don't get a vote. All I can do is spend my money to support the things that are genuinely fresh or new or motivated by more than market share, and that's all you can do, as well.
With that in mind, are you for or against this one? Would you or would you not happily hand over your ticket price?
Answer wisely, because Hollywood is listening, and they are more than happy to ruin any property you can name.
via www.hitfix.com
Wednesday, June 22, 2011 at 11:36 PM in Current Affairs, Marketing, Media, Religion, Television | Permalink
Earlier this year, just 2,300 of 32,000 applicants to Stanford University were accepted — a rate of 7.2%, the lowest in the school's history.
Sumo stable in Tokyo, Japan: you don’t need to be a superstar to use the Superstar Effect.The students who survived this screening are phenomenally accomplished. A quarter had SAT math scores higher than 780, and over 90% had high school G.P.A.'s above 3.75, which works out, more or less, to straight A's over four years of schooling. And these weren't easy A's: the average applicant to a top-tier university takes an overwhelming volume of demanding AP or IB-level courses. (Not surprising, considering that the Stanford admissions departments ranks the "rigor of secondary school record" as "very important" in their decision.)
If you eliminate recruited athletes and the children of the rich and famous from this pool — categories that receive special consideration — these numbers become even starker. In short, for the average, middle-class American high school senior, applying to Stanford is like playing the lottery.
Which is why Michael Silverman proves baffling.
When Michael, a student from Paradise Valley, Arizona, applied to Stanford, his G.P.A. put him in the bottom 10% of accepted students. His SAT scores fell similarly short. "Standardized testing isn't my strong point," he told me. Perhaps more surprising, Michael avoided the crushing course load that diminishes the will of so many college hopefuls, instead taking only a single AP course during the dreaded junior year. He kept his extracurricular schedule equally clean — joining no clubs or sports and dedicating his attention to no more than one outside project at any given time.
Michael's rejection of the no pain, no gain ethos surrounding American college admissions is perhaps best summarized by his habit of ending each school day with a 1 – 2 hour hike to the summit of nearby Camelback Mountain. While his peers worked slavishly at their killer schedules, Michael took in the view, using his ritual as a time to "chill out and relax."
Despite this heretical behavior, Michael was still accepted at Stanford. To understand why, I will turn your attention to a little-known economics theory that changes the way we think about impressiveness. To get there, however, we'll start at an unlikely location: the competitive world of professional opera singers.
The Opera Singer and the Valedictorian
Juan Diego Florez cemented his reputation as a top operatic tenor during a 2008 performance of Gaetano Donizetti's La Fille du Regiment. Among professional singers, Donizetti's masterpiece is known as "the Mount Everest of opera"; a reputation due, almost entirely, to a devilishly tricky aria, "Ah! Mes amis, quel jour de fete," that arrives early in the first act. The aria demands the tenor to hit nine high C's in a row — a supremely difficult feat. To avoid embarrassment, most performers resort to the far easier natural C.
Not Florez.
In his 2008 performance of Donizetti, at the Metropolitan Opera House, Florez hit all nine notes. The acclaim was so overwhelming that he was summoned back to the stage for an encore, overturning the Met's long-standing ban on the practice.
As a top opera singer, we can assume that Florez does well for himself financially (likely on the order of 5-digit paydays per performance), but not lavishly well. Put another way: he's well-off but not wealthy.
Then there are the superstars.
In 1972, a young tenor by the name of Luciano Pavarotti also made a name for himself performing Donizetti at the Met. Like Florez, he too hit the high C's. But there was something extra in Pavarotti's voice. The audience at the Met in 1972 did more than demand an encore from Pavarotti, they weren't content until he had returned to the stage seventeen times! In writing about Florez's 2008 performance, the New York Times noted: "If truth be told, it's not as hard as it sounds for a tenor with a light lyric voice like Mr. Florez to toss off those high C's…[I]n the early 1970's, when Luciano Pavarotti…let those high Cs ring out, that was truly astonishing."
In other words, both Florez and Pavarotti are exceptional tenors, but Pavarotti was slightly better — the best among an elite class. The impact of this small difference, however, was huge. Whereas we estimated that Florez was well off but not wealthy, when Pavoratti died in 2007, sources estimated his estate to be worth $275 to 475 million.
In a 1981 paper published in the American Economics Review, the economist Sherwin Rosen worked through the mathematics that explains why superstars, like Pavarotti, reap so many more rewards than peers who are only slightly less talented. He called the phenomenon, “The Superstar Effect.”
Though the details of Rosen's formulas are complex, the intuition is simple: Imagine a million opera fans who each have $10 to spend on an opera album. They're trying to decide whether to buy an album by Florez or Pavarotti. Rosen's theory predicts that the bulk of the consumers will purchase the Pavarotti album, thinking, roughly: "although both singers are great, Pavarotti is the best, and if I can only get one album I might as well get the best one available." The result is that the vast majority of the $10 million goes to Pavarotti, even though his talent advantage over Florez is small.
Once identified, The Superstar Effect turned up in a variety of unexpected settings, from the sales of books to CEO salaries. It was found to apply even in settings that have nothing to do with financial transactions. In a particularly compelling example, a researcher named Paul Atwell, publishing in the journal Sociology of Education in 2001, studied the Superstar Effect for high school valedictorians.
Atwell imagined two students both with 700s on their various SAT tests. The first student was the valedictorian and the second student was ranked number five in the class. Rationally speaking, these two students are near identical — the difference in G.P.A. between the number one and number five rank is vanishingly small. But using statistics from Dartmouth College, Atwell showed that the valedictorian has a 75% of acceptance at this Ivy League institution while the near identical fifth-ranked student has only a 25% chance.
In other words, in many fields, it pays disproportionately well to be not just very good, but the best.
Hacking the Superstar Effect
Taking a step back, we likely agree that it's an interesting finding that being the best has a hidden advantage. If reaping this advantage, however, requires becoming class valedictorian or honing a brilliant singing voice — both staggeringly difficult feats — it's doesn't seem all that applicable.
This is where Michael Silverman reenters the picture.
The details of his story reveal a crucial addendum that makes the power of the Superstar Effect available to most people. I call this addendum The Superstar Corollary, and it's here I turn your attention next.
I discovered The Superstar Corollary in an unlikely setting: the extracurricular lives of high school students. I was researching a book on students, like Michael, who get accepted to outstanding colleges while still living low-stress and interesting lives. During this research, I kept noticing the same trait in these teen-aged lifehackers: they had accomplishments that triggered The Superstar Effect, but which revealed on closer examination to not require a rare natural talent or years and years of grinding work.
For example, consider the details Michael's story. Starting as a freshman, he focused all of his extracurricular energies on a serial string of environmental sustainability projects. He started by submitting a model of a green house to a competition. This led him to discover that a local energy company offered a grant program for local high school students. He won a modest grant, and used it, with the help of a retired engineer from his hometown, to retrofit a golf cart to run on biofuels. Leveraging this success, he earned another grant which he used to install solar panels on his school's maintenance shed. This earned him press coverage, and the resulting Superstar Effect helped wow the Stanford admissions department into overlooking his borderline scores.
Notice that nothing about Michael's rise to stardom required a rare natural talent or overwhelming work load. His projects required, on average, less daily time investment than participating in a varsity sport. Yet, he was the best at what he did among all applicants to Stanford, and the resulting Superstar Effect earned him a disproportionate reward.
Michael wasn't alone in his success at hacking The Superstar Effect. Consider, for example, Maneesh Sethi (featured recently inTim's lifestyle design case study competition), who got into Stanford on the strength of having written a popular computer programming book, or Steve Schwartz, who got into Columbia by taking on the role of press officer for a student-run environment advocacy group. Both found uncontested niches that required only a reasonable amount of effort investment to conquer, but still triggered the full impact of The Superstar Effect.
I formalize this idea with the following corollary:
The Superstar Corollary
Being the best in a field makes you disproportionately impressive to the outside world. This effect holds even if the field is not crowded, competitive, or well-known.In other words, becoming valedictorian or a sustainability guru both generate the same Superstar Effect, but the former is much harder than the latter.
The Superstar Corollary and Lifestyle Design
Let's move beyond high school students and broaden the applicability of this powerful idea. The Superstar Corollary hacks the neural circuity responsible for producing feelings of respect and impressiveness, yielding a huge return on effort invested. As detailed below, this makes it a perfect tool for lifestyle design.
For the employee seeking liberation…
Triggering The Superstar Effect in your employer provides a valuable bargaining chip when trying to inject mobility and flexibility into your work schedule. Employers don't mind upsetting hard workers, but they fear losing stars. The Superstar Corollary gives you an efficient route to this workplace stardom.
Imagine, for example, a programmer in a web development shop. The Corollary might inspire her to become a top contributor to some new, up and coming, open source technology. Becoming known as a world expert yields more impressiveness than if she had invested the same hours into simply working overtime on her existing projects.
To give another example, imagine an entry-level employee at a non-profit. By taking on responsibility for tracking the organization's web site visitors, and then mastering enough Google Analytics to present beautiful analyses to the board, the employee will be seen as the technology guru of the organization — a star who is helping them understand their audience in new ways. This aura of stardom outstrips what's achievable if he had instead invested his efforts only into being a conscientious, efficient, hardworking, and replaceable employee.
For the owner of a muse looking to increase his rewards-to-effort ratio...
For the post-liberation, muse-owning lifestyle entrepreneur, The Superstar Corollary provides a powerful tool for ramping up returns without ramping up the work invested.
Writer Chris Guillebeau, from The Art of Non-Conformity blog, provides a perfect example of the Corollary at work in a lifestyle business. Instead of starting yet another site offering generic lifehacking hints, Chris found an uncontested corner of his field to conquer. Specifically, he set out on a mission to visit every country in the world. The scope of this quest transformed him into a star among travel/lifehacking bloggers, and his site quickly become a lucrative success.
Applying The Superstar Corollary
Applying The Superstar Corollary in your own life can be tricky. Here are some ideas to facilitate this effort.
Idea #1: Sloganize.
To sloganize is to transform your conquest into an easy-to-describe and immediately interesting quest. For example, Chris Guillebeau, mentioned above, sloganized his conquest of the adventure travel writing by focusing on the catchy goal of visiting every country in the world. Similarly, in my above example of a web programmer mastering a new open source technology, she might sloganize her efforts by writing a definitive eBook on the subject. To say that she literally "wrote the book" on the technology gives the expertise extra power.
The power of sloganizing is clear: it maximizes the superstar impact of your conquest.
Idea #2: Apply the $1000 Wager Test.
Two years ago, I had a series of conversations with my friend Ben Casnocha about the possibility of writing an eBook. Both Ben and I had written and published successful books on the side, and we were exploring the idea of a guide on how successful part-time authors manage to juggle their full time job with their writing. Ultimately, we abandoned the idea. The problem: there wasn't enough to say. The part-time authors who have the easiest time writing books tend to be those who know enough about the industry to be confident in the success of their project. This confidence is what allows them to keep finding time in their schedules to write; fancy scheduling rules and productivity systems prove irrelevant.
This same observation carries over to the quest to conquer an uncontested niche in your field. To follow through you need confidence in your success; otherwise, your efforts will diminish over time, regardless of the complexity of your productivity systems or the fervor of the inspirational quotes you read. Here's a simple rule: If you're not willing to bet $1000 on your success within 6 to 12 months, then either your goal is quixotic or you don't know enough about the field yet. In both cases, you're not ready for the project. A blind adherence to the flawed idea that getting started is the most important step is best left to cheesy motivational speakers — winners make plays with confidence.
Idea #3 Follow Steve Martin's Brand of Diligence
In his memoir, Born Standing Up, the comedy superstar Steve Martin provides insight into his rise to prominence. I've written in-depth about his method, but perhaps the most important concept is Martin's redefinition of "diligence." He notes that diligence was crucial in his rise to comedic fame, but he's quick to redefine the term away from it's standard definition of "hard work applied consistently over time." To Martin, the key to diligence isn't the work applied to your pursuit, but instead the work you don't apply to other pursuits. He succeeded in reinventing comedy because he kept his focus on comedy, even when other, more shiny and interesting side projects presented themselves.
The same concept applies to The Superstar Corollary. When conquering your uncontested niche, it can be tempting to divide your attention. Here is where Martin's diligence is key. The bonus reward you get for being the best far outweighs any small benefit that a shiny new side project can provide. On the large scale, therefore, maintaining a relentless focus on your conquest maximizes your total overall reward.
Concluding Summary
We're wired to be disproportionately impressed with someone who is the best at what they do. This effect, however, is blind to the competitiveness of the pursuit. The writer who is traveling to every country in the world, for example, can earn as much attention as the Rhodes Scholar with a PhD in international relations.
Is there's an uncontested corner in your own working life where you could apply the Superstar Corollary to gain a huge return on investment?
Brute force seldom works with haters. Redirection does. (Photo: Deadstar 2.0)I recently spent a week in Amsterdam enjoying bicycles, canals, Queensday, and… ahem… coffee shops. For real. Honest. The best coffee I’ve had in Europe has to be De Koffie Salon.
I also gave a short keynote at The NextWeb about how to deal with haters, protect yourself from (some) media, respond to FlipCams, and other personal branding self-defense 101.
Think you have crazy people contacting you or commenting on your blog? Me too. I share some of my favorite hater e-mails, Amazon reviews, and voicemails. It’ll make you feel better to hear the stories.
It is possible to learn to love haters. But it does take some know-how and tactical planning…
I elaborated on a few points in an interview in the Netherlands with Amy-Mae Elliot, who originally posted them on Mashable in her piece Tim Ferriss: 7 Great Principles for Dealing with Haters:
1. It doesn’t matter how many people don’t get it. What matters is how many people do.
“It’s critical in social media, as in life, to have a clear objective and not to lose sight of that,” Ferriss says. He argues that if your objective is to do the greatest good for the greatest number of people or to change the world in some small way (be it through a product or service), you only need to pick your first 1,000 fans — and carefully. “As long as you’re accomplishing your objectives, that 1,000 will lead to a cascading effect,” Ferriss explains. “The 10 million that don’t get it don’t matter.”2. 10% of people will find a way to take anything personally. Expect it.
“People are least productive in reactive mode,” Ferriss states, before explaining that if you are expecting resistance and attackers, you can choose your response in advance, as opposed to reacting inappropriately. This, Ferriss says, will only multiply the problem. “Online I see people committing ’social media suicide’ all the time by one of two ways. Firstly by responding to all criticism, meaning you’re never going to find time to complete important milestones of your own, and by responding to things that don’t warrant a response.” This, says Ferriss, lends more credibility by driving traffic.3. “Trying to get everyone to like you is a sign of mediocrity.” (Colin Powell)
“If you treat everyone the same and respond to everyone by apologizing or agreeing, you’re not going to be recognizing the best performers, and you’re not going to be improving the worst performers,” Ferriss says. “That guarantees you’ll get more behavior you don’t want and less you do.” That doesn’t mean never respond, Ferriss goes on to say, but be “tactical and strategic” when you do.4. “If you are really effective at what you do, 95% of the things said about you will be negative.” (Scott Boras)
“This principle goes hand-in-hand with number two,” Ferriss says. “I actually keep this quote in my wallet because it is a reminder that the best people in almost any field are almost always the people who get the most criticism.” The bigger your impact, explains Ferriss (whose book is a New York Times, WSJ and BusinessWeek bestseller), and the larger the ambition and scale of your project, the more negativity you’ll encounter. Ferriss jokes he has haters “in about 35 languages.”5. “If you want to improve, be content to be thought foolish and stupid.” (Epictetus)
“Another way to phrase this is through a more recent quote from Elbert Hubbard,” Ferriss says. “‘To avoid criticism, do nothing, say nothing, and be nothing.” Ferriss, who holds a Guinness World Record for the most consecutive tango spins, says he has learned to enjoy criticism over the years. Ferriss, using Roman philosophy to expand on his point, says: “Cato, who Seneca believed to be the perfect stoic, practiced this by wearing darker robes than was customary and by wearing no tunic. He expected to be ridiculed and he was, he did this to train himself to only be ashamed of those things that are truly worth being ashamed of. To do anything remotely interesting you need to train yourself to be effective at dealing with, responding to, even enjoying criticism… In fact, I would take the quote a step further and encourage people to actively pursue being thought foolish and stupid.”6. “Living well is the best revenge.” (George Herbert)
“The best way to counter-attack a hater is to make it blatantly obvious that their attack has had no impact on you,” Ferriss advises. “That, and [show] how much fun you’re having!” Ferriss goes on to say that the best revenge is letting haters continue to live with their own resentment and anger, which most of the time has nothing to do with you in particular. “If a vessel contains acid and you pour some on an object, it’s still the vessel that sustains the most damage,” Ferriss says. “Don’t get angry, don’t get even — focus on living well and that will eat at them more than anything you can do.”7. Keep calm and carry on.
The slogan “Keep Calm and Carry On” was originally produced by the British government during the Second World War as a propaganda message to comfort people in the face of Nazi invasion. Ferriss takes the message and applies it to today’s world. “Focus on impact, not approval. If you believe you can change the world, which I hope you do, do what you believe is right and expect resistance and expect attackers,” Ferriss concludes. “Keep calm and carry on!”
"I had reservations about making art a business," the famous art collector Mary Boone once said. "But I got over it."Such is the tension within all artistic industries -- film, painting, theater or music, the idea of selling-out dogs them all. Are the high prices that paintings go for at Sotheby's or films sell for at Sundance indicative of their success, or their impurity? And how do you distinguish the "true" art from the art that's just hyped? Do the two have to be mutually exclusive?
The recent documentary "Exit Through the Gift Shop" takes up these questions and then some. Ever since its "surprise" Sundance premiere in January, the film has generated a considerable amount of attention. Supposedly directed by British street-art provocateur Banksy -- famous for his political and controversial acts of graffiti, such as painting on Israel's West Bank Barrier -- much of the buzz has circled around questions of the film's veracity: Was the film's protagonist, a French videomaker-turned-artist named Thierry Guetta, just a fabrication? Was the entire project yet another infamous Banksy prank?
But whether the film is real or staged or somewhere in between misses the point: "Exit Through the Gift Shop" -- as its title suggests -- is ultimately a lacerating critique on the commercialization of art, making it the latest in a new wave of documentaries that focus on the struggles of artists and art aficionados to define the value of art in a world dominated by profit motives and capitalist enterprise. As the recently released "The Art of The Steal" makes strikingly apparent in its chronicle of Philadelphia's power grab of a private collection of impressionist masterworks, art is big business.
It's no surprise that Banksy also raises the ugly specter of art's commodification in his debut film. After his works sold at Sotheby's in 2007 for record-breaking amounts for a young artist, he posted a painting of an auction house on his website with the caption, "I can't believe you morons actually buy this shit."
One could pose a similar question to the patrons of abstract expressionist artist Marla Olmstead, the four-year-old painter at the center of Amir Bar-Lev's 2007 documentary "My Kid Could Paint That." Like "Exit Through the Gift Shop," which contrasts art that's heralded as legitimate (from Banksy) with work that is depicted as a rip-off (by Guetta), Bar-Lev's film addresses a similar conflict. Are Olmstead's paintings true expressions of childhood genius, or is her art guided by her father, an amateur painter, and then exploited for profit as the work of a prodigy?
2006's "Who the #$&% Is Jackson Pollock?" starts with a matching quandary. The film opens with an image of an abstract expressionist painting and the voiceover: "Is this a genuine honest-to-god no-doubt-about-it American masterpiece, possibly worth up to $50 million? Maybe." In a former female truck driver's quest to make millions off an alleged Pollock she bought at a thrift shop, the film explores the ambiguities inherent in the validation of a piece of art. While art experts claim the painting is a cheap knock-off, the woman and her family hire forensic scientists to prove the work to be Pollock's based on fingerprint analysis. Despite the high-brow art world's unwavering refusal to acknowledge the art as legitimate, bids for the drip painting go from $2 million to $9 million. (As of last reporting, the painting was still awaiting higher offers.)
Ultimately, "Exit," "Kid" and "Pollock" leave the question of their art's authenticity up for the audience to decide -- it's actually this ambiguity that helps construct the films' central conflicts and mysteries. But by the movies' final frames, a few things become clear: quality art is difficult to define, the people who buy it (and buy into it) are often ignorant about what makes it worthwhile, and the background of the artists may be more important to observers and consumers than the artwork itself. There may be no more ironic display of such misguided celebrification and misunderstanding of art than the array of young L.A. hipster-fashionistas in "Exit" captured on camera declaring brand-new art-star Guetta's laughably derivative debut show "a revelation."
These issues are nothing new in the art world, of course. "It's always been there," says arts journalist David D'Arcy. "You're not just selling a work of art for what it is; you're selling it as an abstract painting by a child. It's not so different from selling a painting by a serial killer. You're selling an autograph," continues D'Arcy. "When Basquiat died of an overdose in 1988, it had to be his shrewdest career move. Modigliani, Frida Kahlo, same thing. You can sell martyrdom. Would these pictures mean anything if we didn't have the biography? It's almost like having the footnotes."
If personality has supplanted quality, who gets to determinate art's "quality" in the first place? Or to borrow the title of another recent doc, about Henry Geldzahler, the Met's first curator of contemporary art, "Who Gets to Call It Art?"
"Who gets to call it art is still a relevant question," says art-world and museum veteran Karl Katz, who is also an executive producer on "Who Gets To Call it Art?" and another recent art-doc, "Herb and Dorothy," which looks at two unlikely art collectors, a retired postal worker and librarian, who humbly amassed a multi-million-dollar collection of minimalist and conceptual art. "There is such a proliferation of art now that you have to turn to a museum or their chief curator. Who the hell knows what art is," adds Katz. "But if a curator wants to call it art, then it's art."
There's also the quick-rich American Dream-like appeal to the art world that these films address. Will the artists make it big, the collectors hit upon a multi-millionaire-dollar discovery? "I think it's like the Antique Road Show," explains Katz. "It's like someone who is buying bottlecaps or Civil War memorabilia and then they hit the jackpot."
In another new indie art documentary "Brock Enright: Good Times Will Never Be The Same," out on DVD in late June, the titular New York conceptual artist is shown preparing for his first solo show at the Perry Rubenstein Gallery -- with his livelihood depending on it. And like Guetta or Olmstead, by film's end, it's unclear whether Enright is a budding master or a sham, a new way forward for art, or a hack wack-job looking for a payday. While the film is after some different targets than its brethren -- namely, conflicts between an artist's commitment to his work and those he loves -- "Enright" remains an enigmatic figure ("Is he punking us?" asks critic Karina Longworth in a review). But more to the point, it's the commodification of his art, like any avant-garde artist's, that is put into question. At one point in the film, after Enright defecates in front of his recording video camera, Enright's girlfriend and collaborator Kirsten Deirup echoes Banksy's own sentiment: "People pay to see this shit!"
But unlike Banksy (or Guetta, for that matter), Enright pushes the boundaries of art even further. "Brock's work is so difficult that most people can't even recognize it as art," says the film's director Jody Lee Lipes. "There's just nothing for people to put their finger on and say... that's a Brock and I want to buy it."
Although, perhaps, that might come with time and notoriety. Like the mid-century abstract expressionists or the Pop Art and minimalist practitioners that followed, many of today's artists are blazing similarly unprecedented terrain. While it was once hard to judge the worth of art by Jackson Pollock, Robert Rauschenberg, Jasper Johns, Andy Warhol, Frank Stella and Sol LeWitt and so on, their works now hang in museums and are deemed highly valuable by the ever-changing, ever-fickle art establishment. Who's to say who will be validated in the future?
So whether Pollock or Banksy, LeWitt or Enright, these documentaries all excavate that precariousness state -- between pretentious crap and groundbreaking masterpiece -- and the billions of dollars that hang in the balance.
via www.ifc.com
The long tail is famously good news for two classes of people; a few lucky aggregators, such as Amazon and Netflix, and 6 billion consumers. Of those two, I think consumers earn the greater reward from the wealth hidden in infinite niches.
But the long tail is a decidedly mixed blessing for creators. Individual artists, producers, inventors and makers are overlooked in the equation. The long tail does not raise the sales of creators much, but it does add massive competition and endless downward pressure on prices. Unless artists become a large aggregator of other artist's works, the long tail offers no path out of the quiet doldrums of minuscule sales.
Other than aim for a blockbuster hit, what can an artist do to escape the long tail?
One solution is to find 1,000 True Fans. While some artists have discovered this path without calling it that, I think it is worth trying to formalize. The gist of 1,000 True Fans can be stated simply:
A creator, such as an artist, musician, photographer, craftsperson, performer, animator, designer, videomaker, or author - in other words, anyone producing works of art - needs to acquire only 1,000 True Fans to make a living.
A True Fan is defined as someone who will purchase anything and everything you produce. They will drive 200 miles to see you sing. They will buy the super deluxe re-issued hi-res box set of your stuff even though they have the low-res version. They have a Google Alert set for your name. They bookmark the eBay page where your out-of-print editions show up. They come to your openings. They have you sign their copies. They buy the t-shirt, and the mug, and the hat. They can't wait till you issue your next work. They are true fans.
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To raise your sales out of the flatline of the long tail you need to connect with your True Fans directly. Another way to state this is, you need to convert a thousand Lesser Fans into a thousand True Fans.
Assume conservatively that your True Fans will each spend one day's wages per year in support of what you do. That "one-day-wage" is an average, because of course your truest fans will spend a lot more than that. Let's peg that per diem each True Fan spends at $100 per year. If you have 1,000 fans that sums up to $100,000 per year, which minus some modest expenses, is a living for most folks.
One thousand is a feasible number. You could count to 1,000. If you added one fan a day, it would take only three years. True Fanship is doable. Pleasing a True Fan is pleasurable, and invigorating. It rewards the artist to remain true, to focus on the unique aspects of their work, the qualities that True Fans appreciate.
The key challenge is that you have to maintain direct contact with your 1,000 True Fans. They are giving you their support directly. Maybe they come to your house concerts, or they are buying your DVDs from your website, or they order your prints from Pictopia. As much as possible you retain the full amount of their support. You also benefit from the direct feedback and love.
The technologies of connection and small-time manufacturing make this circle possible. Blogs and RSS feeds trickle out news, and upcoming appearances or new works. Web sites host galleries of your past work, archives of biographical information, and catalogs of paraphernalia. Diskmakers, Blurb, rapid prototyping shops, Myspace, Facebook, and the entire digital domain all conspire to make duplication and dissemination in small quantities fast, cheap and easy. You don't need a million fans to justify producing something new. A mere one thousand is sufficient.
This small circle of diehard fans, which can provide you with a living, is surrounded by concentric circles of Lesser Fans. These folks will not purchase everything you do, and may not seek out direct contact, but they will buy much of what you produce. The processes you develop to feed your True Fans will also nurture Lesser Fans. As you acquire new True Fans, you can also add many more Lesser Fans. If you keep going, you may indeed end up with millions of fans and reach a hit. I don't know of any creator who is not interested in having a million fans.
But the point of this strategy is to say that you don't need a hit to survive. You don't need to aim for the short head of best-sellerdom to escape the long tail. There is a place in the middle, that is not very far away from the tail, where you can at least make a living. That mid-way haven is called 1,000 True Fans. It is an alternate destination for an artist to aim for.
Young artists starting out in this digitally mediated world have another path other than stardom, a path made possible by the very technology that creates the long tail. Instead of trying to reach the narrow and unlikely peaks of platinum hits, bestseller blockbusters, and celebrity status, they can aim for direct connection with 1,000 True Fans. It's a much saner destination to hope for. You make a living instead of a fortune. You are surrounded not by fad and fashionable infatuation, but by True Fans. And you are much more likely to actually arrive there.
A few caveats. This formula - one thousand direct True Fans -- is crafted for one person, the solo artist. What happens in a duet, or quartet, or movie crew? Obviously, you'll need more fans. But the additional fans you'll need are in direct geometric proportion to the increase of your creative group. In other words, if you increase your group size by 33%, you need add only 33% more fans. This linear growth is in contrast to the exponential growth by which many things in the digital domain inflate. I would not be surprise to find that the value of your True Fans network follows the standard network effects rule, and increases as the square of the number of Fans. As your True Fans connect with each other, they will more readily increase their average spending on your works. So while increasing the numbers of artists involved in creation increases the number of True Fans needed, the increase does not explode, but rises gently and in proportion.
A more important caution: Not every artist is cut out, or willing, to be a nurturer of fans. Many musicians just want to play music, or photographers just want to shoot, or painters paint, and they temperamentally don't want to deal with fans, especially True Fans. For these creatives, they need a mediator, a manager, a handler, an agent, a galleryist -- someone to manage their fans. Nonetheless, they can still aim for the same middle destination of 1,000 True Fans. They are just working in a duet.
Third distinction. Direct fans are best. The number of True Fans needed to make a living indirectly inflates fast, but not infinitely. Take blogging as an example. Because fan support for a blogger routes through advertising clicks (except in the occasional tip-jar), more fans are needed for a blogger to make a living. But while this moves the destination towards the left on the long tail curve, it is still far short of blockbuster territory. Same is true in book publishing. When you have corporations involved in taking the majority of the revenue for your work, then it takes many times more True Fans to support you. To the degree an author cultivates direct contact with his/her fans, the smaller the number needed.
Lastly, the actual number may vary depending on the media. Maybe it is 500 True Fans for a painter and 5,000 True Fans for a videomaker. The numbers must surely vary around the world. But in fact the actual number is not critical, because it cannot be determined except by attempting it. Once you are in that mode, the actual number will become evident. That will be the True Fan number that works for you. My formula may be off by an order of magnitude, but even so, its far less than a million.
I've been scouring the literature for any references to the True Fan number. Suck.com co-founder Carl Steadman had theory about microcelebrities. By his count, a microcelebrity was someone famous to 1,500 people. So those fifteen hundred would rave about you. As quoted by Danny O'Brien, "One person in every town in Britain likes your dumb online comic. That's enough to keep you in beers (or T-shirt sales) all year."
Others call this microcelebrity support micro-patronage, or distributed patronage.
In 1999 John Kelsey and Bruce Schneier published a model for this in First Monday, an online journal. They called it the Street Performer Protocol.
Using the logic of a street performer, the author goes directly to the readers before the book is published; perhaps even before the book is written. The author bypasses the publisher and makes a public statement on the order of: "When I get $100,000 in donations, I will release the next novel in this series."
Readers can go to the author's Web site, see how much money has already been donated, and donate money to the cause of getting his novel out. Note that the author doesn't care who pays to get the next chapter out; nor does he care how many people read the book that didn't pay for it. He just cares that his $100,000 pot gets filled. When it does, he publishes the next book. In this case "publish" simply means "make available," not "bind and distribute through bookstores." The book is made available, free of charge, to everyone: those who paid for it and those who did not.In 2004 author Lawrence Watt-Evans used this model to publish his newest novel. He asked his True Fans to collectively pay $100 per month. When he got $100 he posted the next chapter of the novel. The entire book was published online for his True Fans, and then later in paper for all his fans. He is now writing a second novel this way. He gets by on an estimated 200 True Fans because he also publishes in the traditional manner -- with advances from a publisher supported by thousands of Lesser Fans. Other authors who use fans to directly support their work are Diane Duane, Sharon Lee and Steve Miller, and Don Sakers. Game designer Greg Stolze employed a similar True Fan model to launch two pre-financed games. Fifty of his True Fans contributed seed money for his development costs.
The genius of the True Fan model is that the fans are able to move an artist away from the edges of the long tail to a degree larger than their numbers indicate. They can do this in three ways: by purchasing more per person, by spending directly so the creator keeps more per sale, and by enabling new models of support.
New models of support include micro-patronage. Another model is pre-financing the startup costs. Digital technology enables this fan support to take many shapes. Fundable is a web-based enterprise which allows anyone to raise a fixed amount of money for a project, while reassuring the backers the project will happen. Fundable withholds the money until the full amount is collected. They return the money if the minimum is not reached.
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Here's an example from Fundable's site;
Amelia, a twenty-year-old classical soprano singer, pre-sold her first CD before entering a recording studio. "If I get $400 in pre-orders, I will be able to afford the rest [of the studio costs]," she told potential contributors. Fundable's all-or-nothing model ensured that none of her customers would lose money if she fell short of her goal. Amelia sold over $940 in albums.A thousand dollars won't keep even a starving artist alive long, but with serious attention, a dedicated artist can do better with their True Fans. Jill Sobule, a musician who has nurtured a sizable following over many years of touring and recording, is doing well relying on her True Fans. Recently she decided to go to her fans to finance the $75,000 professional recording fees she needed for her next album. She has raised close to $50,000 so far. By directly supporting her via their patronage, the fans gain intimacy with their artist. According to the Associated Press:
Contributors can choose a level of pledges ranging from the $10 "unpolished rock," which earns them a free digital download of her disc when it's made, to the $10,000 "weapons-grade plutonium level," where she promises "you get to come and sing on my CD. Don't worry if you can't sing - we can fix that on our end." For a $5,000 contribution, Sobule said she'll perform a concert in the donor's house. The lower levels are more popular, where donors can earn things like an advanced copy of the CD, a mention in the liner notes and a T-shirt identifying them as a "junior executive producer" of the CD.The usual alternative to making a living based on True Fans is poverty. A study as recently as 1995 showed that the accepted price of being an artist was large. Sociologist Ruth Towse surveyed artists in Britian and determined that on average they earned below poverty subsistence levels.
I am suggesting there is a home for creatives in between poverty and stardom. Somewhere lower than stratospheric bestsellerdom, but higher than the obscurity of the long tail. I don't know the actual true number, but I think a dedicated artist could cultivate 1,000 True Fans, and by their direct support using new technology, make an honest living. I'd love to hear from anyone who might have settled on such a path.
Updates:One artist who partially relies on True Fans responds with a disclosure of his finances: The Reality of Depending on True Fans
I report the results of my survey of artists supported by True Fans: The Case Against 1000 True Fans
via www.kk.org
Dan Hesse, the CEO of Sprint, is back making commercials for his company. In the latest version, he is doing more of what he did in previous ads - selling on price. The top guy in the company, the big boss, numero uno, looks straight into the camera and tells you Sprint's latest calling plan is better than the competition's. That's what the most senior person in the company wants us to know about his company - they're cheap.
On the opposite side of the spectrum is Phil Knight, the charismatic founder and former CEO of Nike. Knight was the keynote speaker at a conference and, like the CEO of Sprint, he too made a case for why you should choose Nike over the competition. But Knight took a different approach. He didn’t say what Nike does or how they are better. And he certainly didn't attempt to differentiate the company based on price. Instead, he told a story that explains Why Nike exists.
Looking across the audience, Knight asked those who run to stand up. And a good percentage of the room stood up. Then he asked those who run three or more times a week to keep standing; everyone else was asked to sit down.
Looking out at the people left standing, Knight said, "we are for you."
"When you get up at 5 o’clock in the morning to go for a run," he went on, "even if it’s cold and wet out, you go. And when you get to mile 4, we’re the one standing under the lamp post, out there in the cold and wet with you, cheering you on. We’re the inner athlete. We’re the inner champion.”
Without a single mention of their latest technologies or which athletes wear their products, Knight makes a vastly more compelling case for Why we want Nike in our lives. Nike may or may not be better, but we are drawn to them because they have a cause. They know and we know Why the do what they do. The same can not be said for Sprint and so many other companies.
Phil Knight knows Why Nike exists and he tells us. It is the same purpose, cause or belief that inspires his employees as well as his customers. “Just Do It” is more than a tag line, it’s a motto. It’s a cheer. It’s a rallying cry. Are Sprint employees inspired to be cheap?
The mistake Mr. Hesse and so many other marketers make is that they tell us what the company does and how they think they are better, but is not a single mention of Why the company exists in the first place. And it’s the Why that matters most in a purchase decision. People are not attracted to what you do, they are drawn to Why you do it. And Why is what truly differentiates one company from another.
Nike doesn’t want to make products for everyone, they want to make products for champions. Champions are not the ones who always win races, champions are the ones who get out there and try. And try harder the next time. And even harder the next time. Champion is a state of mind. They are devoted. They compete to best themselves as much if not more than they compete to best others. Champions are not just athletes. Champions are entrepreneurs, politicians, nurses, soldiers, students and Hall of Famers. Nike wants to make products for all champions.
What Phil Knight can do that so many other CEOs can't is put his company’s Why into words. And because he can, so can all those who work at the company. And because everyone in his company can put the Why into words, so can we. Sprint and Nike are both companies built on brand equity in industries in which there is little to no real difference between one company's products and another's. But we all know what Nike stands for. We only know what Sprint does and we may or may not believe they are better or cheaper, but we certainly have no clue Why they exist.
Before consumers can know your Why, you must know it. If you don’t know Why you do what you do, how will anyone else?
Your Why starts as a feeling. Call it drive or passion or inspiration or something in your gut, it doesn’t matter. Only when that feeling is translated into words can it become actionable and scalable. Only when others can repeat your Why as clearly as you can, can you lead. And when you lead, you never have to sell on price.
Someone should tell Dan Hesse to stop talking about price and start talking about Why. Come on Mr. Hesse...just do it.
Saturday, March 13, 2010 at 03:49 PM in Business, Marketing, Philosophy | Permalink
A very successful shoemaker in the United States was considering expanding his business into India. He decided to conduct some market research to help him properly assess the market opportunity before he could make his final decision. He sent one of his sons to travel the country from north to south. He sent his other son to travel the country from south to north.
After one year away, his two sons returned with their reports.
“We must expand to India,” said the son who traveled north to south. “No one there has shoes, the market opportunity is amazing.”
“There’s no point expanding to India,” said the son who traveled south to north. “No one there has shoes, there’s no demand.”
A market opportunity is not a thing that exists or doesn’t exist. No amount of research can conclude that there is or isn’t a market opportunity. A market opportunity is nothing more than a perception. Some perceive opportunities where others do not. Some succeed where others fail. And some fail where others succeed. This is the reason it is unwise to wake up everyday in pursuit of market opportunities. Why not chase unicorns? There is not a single example of a person or organization that ever achieved greatness by chasing a market opportunity.
Greatness starts with a problem that needs solving. The opportunity comes from marketing a solution that works. Sharing that solution becomes a cause. The cause inspires people to help. And when people are inspired to help, organizations become great.
If we were to look into the history of the successful American shoemaker, we might learn about a problem that he set out to solve that inspired him in the first place. Something few people know is that he grew up very poor in a very rural part of the country, a mile and a half from the nearest town. They were so poor they didn’t own a car or horse. They were so poor, they didn’t even have shoes. They had no way to cross the rocky, dirt roads to get to town.
One day, a passing traveler gave him a pair of shoes. The young boy put on the shoes and, for the first time in his life, he could walk across the sharp rocks on the dirt road without cutting up his feet. It was this one pair of shoes that made it possible for him to walk to town to get a job. It was this job that helped lift him and his family out of poverty. It was this one pair of shoes that inspired him. He vowed that he would see to it that everyone in the world would have shoes so they could walk to and from work and provide for their families.
India, as it turns out, has many poor people and many sharp, rocky dirt roads. Is the opportunity to sell shoes or is to help people to live in dignity and provide for their families simply because they can walk across rocky, dirt roads to get to work?
Solve a problem, pursue a cause and, who knows, you might just sell a billion pairs of shoes in the process.
Saturday, February 20, 2010 at 05:39 PM in Marketing, Philosophy, Work | Permalink
Gentlemen, a marketing story for you.
So I was having drinks at Employees Only (one of our regular West Village haunts) a little while back and, just as last call was coming around, I (along with the rest of my party) bumped into two fellows who worked at the Sea Grape, a wine store just a few feet away. As 4am was rolling around and everyone was oh-so-not-so-subtly getting the boot, one of said new fellows suggested we nip next door, grab a bottle or two of wine, leave the cash, and be on our merry way, and of course they would go ahead and square everything up in the morning. So next store we nipped and, while we were picking out a few bottles to bring back with us to our next destination (a friend lived just a few blocks away), I noticed a large, cleared area in the center of the shop, right next to the front door.
"So what used to be here?" I asked.
"Oh, that's our new red. We can't even keep it in stock. Cases fly out the door just as soon say they come in."
"Ah... That good eh?"
His friend snickered.
"Well no, actually, it's pretty far from great. Not bad, just not great either. We had it in the back for a little bit and nobody was buying it, so we moved it up front, put it on display, put it on special, and still, nobody bought it."
I raised an eyebrow.
"Yeah, we kept lowering the price, and then lowering the price, and then lowering the price... $18, $15, $12, $9... And then, finally--", and here he gestured to his friend who also worked at the shop, "He came up with 'the idea'..."
"Which is...?"
"We hiked the price of the wine up to $24, grabbed a huge piece of cardboard, wrote in giant magic marker 'THIS IS JOHNNY DEPP'S FAVORITE WINE!!' and then placed it on display."
"And it worked?"
"Well you don't see any wine here, do you?"
"Huh. Good point..."
And surely, there's a marketing lesson to be learned, here... (i.e. when I release my first feature, I'm thinking a big glittery gold "This is Johnny Depp's favorite movie!!" stamp is going right on the front cover...)
(P.S. Handy Johnny Depp fact: the man actually sports a tattoo that says "Wino forever". It used to say "Winona [as in 'Ryder'] forever" but, as that one didn't work out, well...)
UPDATE: Please take a moment and Tweet / Retweet / Facebook link this story! We're all waiting with bated breath to see where the next "Johnny Depp's favorite XXXX!!" turns up...
Sunday, February 07, 2010 at 08:12 PM in Food and Drink, Marketing | Permalink
We make assumptions about the world. More importantly, our behaviors are often governed by those assumptions. But what if our assumptions are incomplete or wrong? This doesn't necessarily only apply to things when they go wrong...what about when they go right? Do you know why things go right? Most people would say yes - but then why is it so hard to repeat great success? If we know why Apple is so innovative, for example, why can't anyone else do it? Don't you want to know WHY?
This is what I talked about when I had the honor of speaking at a TEDx event in Seattle this year. It was such a privilege to share the stage with some remarkable and inspiring people. Ed Visteurs, the only American to scale the 14 highest peaks in the world without oxygen, and Erik Lindbergh, Charles Lindbergh's grandson and an amazing human being in his own right, to name but two. (Click here for other TEDx talks).
The vision is that everyone knows WHY. To learn more about why you do what you do, check out Simon's new book, Start With Why. If you order a copy, order two and give one away to someone you want to inspire. The goal is to share the WHY with as many people as possible.
One of the best I've seen in a while, absolutely a must see (entrepreneurs, artists, everyone).
Wednesday, January 27, 2010 at 07:15 PM in Life, Marketing, Philosophy | Permalink
